Restaurant Servers-Part Time

Position

Part Time Restaurant/Banquet Server

Provide food and beverage service to club members and guests.

• Sets up side station and performs assigned side (prep) work.
• Provides immediate attention to all members and guests upon seating.
• Distributes food and wine menus; answers questions.
• If local water conservation laws permit, fills glasses with ice water; answers questions and suggests menu items.
• Takes members’ and guests’ orders; suggestively sells food and beverage items, if appropriate.
• Places orders with kitchen; informs cooks about any special cooking instructions.
• Serves meals; places dishes by courses in front of each person.
• Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
• Removes soiled dishes.
• Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
• Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
• Presents the bill.
• Handles all cash and credit card charges as prescribed by standard operating procedures.
• Keeps tables, dining room and bus station areas clean.
• Advises supervisor of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned by manager.
• Attends pre-meal meetings as requested by the dining room captain (dining room supervisor, dining room manager or outlet manager).
• Turns in signed tip declaration form weekly.
• Thanks members and guests; invites them to return.
• Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
• Performs other appropriate duties assigned by dining room or outlet manager.

• 1. Ability to effectively learn to use a Point of Sale System
• 2. Ability to suggestively sell items and answer questions.
• 3. Maintain cleanliness of the dining areas
• 4. Verify prices and accuracy of checks and process payments
• 5. Ability to apply common sense understanding to carry out detailed buy uninvolved written or oral instructions
• 6. Ability to print and speak simple phrases and sentences
• 7. Ability to effectively present information in one-on-one and small group situations to guests and other employees of the organization
• 8. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

• 1. Indiana State Liquor Permit
• 2. Indiana State Alcohol Awareness Certificate

• 1. Prior fine dining experience preferred

• 1. Ability to answer questions and explain dishes or food items
• 2. Proficient in Wine service
• 3. Ability to maintain pleasant demeanor with guests and coworkers during high volume times

• 1. Fast paced
• 2. Stressful

• 1. Flexibility in schedule may be necessary as required by business level.
• 2. Overtime is required on an as needed basis

Restaurant Manager

No supervisory duties are included in this position