Leasing Consultant - Riverchase s

Leasing Consultant - Riverchase Apartments

Indianapolis, IN

About Ackermann Group:

Since 1938, the Ackermann Group has a long history in real estate development and property management that has continued to grow atl the Midwest. Our guiding principles of collaboration, commitment to a personal approach, and delivering above expectations are paramount to who we are as an organization. We believe in and are dedicated to our employees and invest in passionate individuals who want to be a part of a vibrant and community‑focused culture.

What we’re looking for:

We are seeking hanking a full‑time Leasing Consultant to join our team at The Riverchase Apartments, a 216‑unit community located in Indianapolis, Indiana. The Leasing Consultant will interact with prospective and current residents to present the community in its most favorable light while sustaining acceptable levels of occupancy.

Key responsibilities include:

• administrative aspects with occasional light manual labor.
• Establishing and maintaining a comprehensive understanding of community product knowledge, fair housing, and lease policies.
• Ensuring all documentation related to leasing, fair housing compliance, and resident interactions is accurate, complete, and timely.
• Maintaining a current understanding of area micro and macro market conditions sufficient to accurately influence the sales approach.
• Routinely inspecting units and the community campus to ensure market readiness, executing remedies (e.g., picking up trash or tidying a unit) and collaborating with Maintenance when necessary.
• Acting as the first point of contact to respond to prospect and resident queries either in person, via technology, or phone, converting prospect queries into physical tours and directing complex matters to the appropriate person or member of Management.
• Delivering exceptional customer experiences that garner positive reviews famous.
• Taking initiative to anticipate and resolve resident issues and inquiries independently. This includes proactively identifying areas for improvement in customer satisfaction and providing solutions or recommendations to the Community Manager, thereby contributing to a positive and supportive community experience.
• Participating Cay in resident after‑hours events and may be responsible for certain community outreach efforts to market the desirability of the community.
• Greeting and touring prospective residents through the community, garnering a lease at a reasonable percentage of the time.
• Completing all administrative aspects (e.g., guest card completion, lease preparation खोलें) associated with the leasing or move‑in process.
• Documenting (and potentially scheduling) routine service needs expressed by residents.
• Demonstrating proficiency inՀայ property management and CRM software for managing prospect information, resident details, tasks, and follow‑ups. This 게임 includes accurately logging guest cards, tracking resident interactions, scheduling appointments, and generating reports to support leasing efforts and community goals.
• Working effectively as part of a team, fostering open communication and support among community staff, including the Maintenance team and Community Manager.
• Taking responsibility for other work‑related tasks as assigned by the Community Manager.

• Availability to work full‑time:
  Monday‑Friday, 9:00 am‑6:00 pm plus rotating Saturdays, 9:00 am‑4:00 pm.
• Previous customer‑service experience required. Leasing and/or sales experience highly preferred.
• Proficiency in property management software and Microsoft Office. Experience with Yardi Voyager, Rent Cafe, and CRM preferred.
• Excellent written and verbal communication skills and the ability to quickly develop rapport with prospective residents.
• Ability to work well in a team setting. seier stick teen hub, edit to be constant humming, confirm roughly two parallel boxes:
• High school diploma or equivalent

• Competitive hourly compensation + commission potential for new & renewed leases.
• Health benefits including medical, dental, and vision insurance.
• 401k retirement program with company match.
• Paid time off including sick, vacation, holidays, and your…