Quality Associate - Life Science 1st shift

Warehouse Quality Representative - Life Science Div 1st Shift Job Description

This is a 1st shift role: 7am-3:30pm.

The Quality Representative contributes to meeting Langham Logistics goals of exceptional Client service, quality, process improvement, and profitability by performing the following tasks:

• Ensuring accurate shipping and receiving by performing QC checks on all incoming and outgoing materials.
• Gathering all applicable information to determine if a shipment has a discrepancy.
• Ensuring accurate inventory management by ensuring materials are dropped into deviation accurately.
• Collaborate among departments on discrepancies or questions for deviating material.
• Assisting the Quality Manager with projects.
• Ensuring proper Client communication as it relates to Quality issues according to the SOPs and/or the Client Quality Agreement.
• Performing accurate inventory counts, identifying and tracking errors, and communicating with external and internal stakeholders to support case management.

• Work according to Langham Logistics company values, policies and procedures.
• Meet established quality and productivity metrics.
• Keep work areas neat and clean.
• Accept or reject material based on quality/regulatory standards and Client requirements.
• Physically check all incoming and outgoing materials for damage and other discrepancies.
• Identify and report discrepancies between paperwork/orders and physical product delivered.
• Initiate and oversee quality records in QT9.
• Collaborate with cross-functional teams to ensure product accurately segregated and marked in deviation area.
• Ensuring proper documentation for client communication as it relates to discrepancies and damages.
• Provide courteous, professional service to both internal and external stakeholders.
• Present a positive image of Langham Logistics.

• Communication – ability to effectively communicate to internal and external teams both verbally and written in an appropriate manner.
• Analytical Skills – ability to thoughtfully analyze a wide variety of information and data to make key decisions regarding potential risks associated with product quality.
• Teamwork – ability to establish professional relationships and rapport with internal and external peers and management.
• Proactiveness – ability to anticipate potential problems and risks related to product, operations, and investigate solutions.
• Organization – ability to manage multiple quality records with various due dates to ensure timely completion and maintain records in a readily retrievable format.
• High detail orientation and accuracy.

• High school diploma or GED required.
• 1-2 years’ experience in Quality Control or related field within a GMP facility.
• Forklift experience a PLUS.

Work is performed in a warehouse/office/external environment with multiple zones of varying temperature: frozen, refrigerated, controlled room temperature, and environmental. Physical movements including bending, stooping, and lifting up to 50 pounds as part of daily work routine. Will be working on concrete in a warehouse environment (subject to heat and cold).