Quality Management Support Specialist; Secret Clearance Required

Quality Management Support Specialist (Secret Clearance Required)

We are seeking a Quality Management Support Specialist to provide comprehensive quality management services in alignment with the requirements of NSWC Crane and ISO 9001:2015 standards. This role involves supporting the Quality Focal Point (QFP) and associated Division Head by driving quality improvements, managing documentation, supporting training, and participating in continuous improvement initiatives.

• Quality Program Support:
  Support the implementation and maintenance of the organization’s Quality Management System (QMS).
• Quality Program Support:
  Aim to achieve NSWC Crane QFP certification within 18 months of appointment through provided training and experiential learning.
• Quality Program Support:
  Assist in developing and maintaining the organization's Quality Plan, ensuring alignment with ISO 9001:2015 standards.
• Quality Program Support:
  Provide assistance in internal evaluations, audits, and continuous improvement events.

• Documentation and Records Management:
  Develop, manage, and control quality documents, including operating procedures, process documents, controlled documents, and audit reports.
• Documentation and Records Management:
  Serve as a documentation custodian or support documentation management functions.
• Documentation and Records Management:
  Manage lifecycle records, including identification, storage, and tracking, ensuring compliance with formal documentation standards.

• Continuous Improvement Initiatives:
  Attend, document, and provide administrative support for Continuous Improvement (CI) meetings and initiatives.
• Continuous Improvement Initiatives:
  Use tools such as the Crane Action Management System (CAMS) to document, track, and report improvement efforts.
• Continuous Improvement Initiatives:
  Support process enhancement through statistical techniques, root cause analysis, and performance reporting.

• Metrics Development and
  
  Risk Management:
  
  Develop, track, and report on quality metrics to measure internal operations and program effectiveness.
• Metrics Development and
  
  Risk Management:
  
  Support the organization’s risk management program by identifying, managing, and mitigating risks.
• Metrics Development and
  
  Risk Management:
  
  Facilitate risk-based thinking and assist with strategic risk management boards and activities.

• Communication and
  
  Collaboration:
  
  Actively participate in corporate quality forums, initiatives, and training sessions.
• Communication and
  
  Collaboration:
  
  Communicate effectively across multiple organizational levels, including quality leadership, stakeholders, and employees.
• Communication and
  
  Collaboration:
  
  Represent quality functions at meetings and disseminate information to relevant parties.

• Training and Educational Support:
  Develop and deliver training programs related to quality processes, tools, and ISO 9001 implementation.
• Training and Educational Support:
  Support organizational learning and provide instruction for stakeholders, employees, and customers on quality management processes and techniques.

• Foundational knowledge of ISO 9001:2015 and a willingness to learn and grow within the quality management domain.
• Bachelor’s degree in Quality Management, Business Administration, or a related field (or equivalent experience).
• Demonstrated experience with ISO 9001 Lead Auditor training and certification is preferred.
• Experience with document management systems, quality metrics, and continuous improvement processes.
• Strong written and verbal communication skills with an ability to convey technical information clearly.
• Proficiency in using quality management software tools like CAMS and other document tracking systems.
• Secret level DoD Clearance.

• Self-starter with a proactive, engaged approach to learning and development.
• Dependable and capable of independently managing quality management responsibilities after 18 months.
• Eager to establish a career within a dynamic quality-focused environment.

American Technology Solutions International Corp. (ATSI) is a valued Veterans Affairs (VA) certified service-disabled veteran-owned small business (SDVOSB). We support multiple prime and…