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Computer Systems Quality Assurance Associate; Global

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Eli Lilly and Company
Full Time position
Listed on 2026-01-16
Job specializations:
  • Quality Assurance - QA/QC
    Data Analyst, IT QA Tester / Automation
  • IT/Tech
    Data Analyst, Data Scientist, IT QA Tester / Automation
Salary/Wage Range or Industry Benchmark: 65250 - 148500 USD Yearly USD 65250.00 148500.00 YEAR
Job Description & How to Apply Below
Position: Computer Systems Quality Assurance Associate (Global)
Location: Indianapolis

Computer Systems Quality Assurance Associate (Global) page is loaded## Computer Systems Quality Assurance Associate (Global) locations:
US, Indianapolis INtime type:
Full time posted on:
Posted Yesterday job requisition :
R-99001

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first.

We’re looking for people who are determined to make life better for people around the world.
** Organization Overview:
** Global Information Systems Quality (GISQ) serves as the Quality Assurance Unit for global computer systems and provides governance, application, and oversight of the IT Quality Management System as defined in the global Computer Systems Validation procedures.
** Position

Description:

** The Computer Systems Quality Assurance (CSQA) role ensures assigned functional areas, projects, and systems comply with corporate Computer Systems Validation (CSV) standards. Responsibilities include interpreting and applying global CSV procedures, overseeing and approving CSV deliverables, maintaining awareness of internal and external CSV requirements, and ensuring supported areas remain inspection‑ready.
** Responsibilities:
** This CSQA Role will provide quality oversight for systems owned by the Customer Technology Innovation organization in Tech@Lilly, including regulatory and statistics systems.

Key Objectives/Deliverables:
* Maintain Inspection Readiness
** Ensure supported systems remain validated per global policies and procedures.
* Track all quality actions and commitments in CAPA.
* Lead or participate in self‑inspections, audits, and supplier assessments to assess validation status.
* Keep all inspection‑readiness materials current and accurate.
* Provide periodic updates to key stakeholders.
* Escalate issues as appropriate.
* Deliver Projects, Programs, and Support** ## Provide consulting and interpretation of global CSV procedures for supported systems.* ## Deliver IT Quality–related training as needed.* ## Partner cross‑functionally with Business, Business Quality, and Tech@Lilly to deliver value.
* Understand and align with customer, company, and Quality priorities.
* Review and approve documents within expected quality standards and timelines.
* Engage partners' and Quality management in appropriate discussions of risk.
* Ensure suppliers of computer systems or services meet quality expectations.
* Escalate computer system quality issues to the appropriate stakeholders.
* Strive for and promote consistency within the GISQ organization.
* Streamline and Continuously Improve
** Eliminate non-value added activities in order to focus on activities which continuously improve assurance of quality.
* Identify opportunity for streamlining and simplification and assist in developing improved solutions.
* Understand external trends and potential ramifications for the supported IT area(s).
* Grow Capabilities and Knowledge
** Share lessons learned and best practices with others
* Support teammates by sharing experience, providing backup coverage, consulting, mentoring new CSQA Representatives, etc.
** Basic Requirements:
*** Bachelor's degree – Preferred in a technology related field (i.e. Computer Science) or High School Diploma with 4 years of IT or Quality experience in a regulated industry
** Additional Preferences:
*** Prior experience in IT systems development experience or QA
* Proficiency with the software development lifecycle
* Strong verbal and written communication, interpersonal interaction skills, and ability to influence and collaborate
* Proficiency with Computer Systems Validation and demonstrated ability to right-size validation based upon risk
* Understanding of process development and/or improvement methodologies
* Knowledge of multiple Lilly business areas
* Broad IT technical competency
* Knowledge of IT best practices (e.g.,…
Position Requirements
10+ Years work experience
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