Volunteer Coordinator

Summary

Status: Full-Time;
Exempt

Starting Salary: $38,000 - $45,000 + benefits package

Reports to: Director of Volunteers & Heritage Experiences

Schedule: Work week will include semi-regular weekend days and 1 – 2 evenings per week, with seasonal variance.

The Volunteer Coordinator supports all aspects of the Indianapolis Volunteer Program, stewarding volunteers from recruitment throughout their time as a volunteer. This includes significant cross-departmental collaboration to ensure the regular availability of impactful and engaging volunteer opportunities.

A private nonprofit supported by a diverse membership base and guided by a volunteer board,
Indiana Landmarks revitalizes communities, strengthens connections to our diverse heritage, and saves meaningful places. From its state headquarters in Indianapolis’s historic Old Northside neighborhood, the organization operates nine regional offices across the state. These offices, staffed by dedicated professionals, provide expertise and resources to help local communities save and repurpose historic sites. Indiana Landmarks’ wide-ranging operations include grant and loan programs, rescuing and rehabilitating endangered properties, buying and selling real estate, easement protections, preservation advocacy, and educational initiatives including tours, lectures, workshops, publications, and partners on a major annual statewide conference.

Based at our headquarters in Indianapolis, the Volunteer Coordinator plays a vital role in advancing Indiana Landmarks’ mission by ensuring an impactful and engaging volunteer experience. This position stewards volunteers from recruitment throughout their time as a volunteer. Serving as a member of the Education and Engagement team, the Volunteer Coordinator ensures that every interaction strengthens relationships with volunteers, ultimately supporting the organization’s long‑term mission impact goals.

The Volunteer Coordinator reports directly to the Director of Volunteers & Heritage Experiences but works collaboratively across departments to ensure adequate volunteer staffing and ensure consistent, impactful, and engaging volunteer opportunities.

• Recruit and screen prospective volunteers.
• Serve as primary Indianapolis volunteer contact and steward throughout their time with Indiana Landmarks.
• Maintain consistent and effective communication with volunteers so they are informed and up to date regarding Indiana Landmarks activities and volunteer opportunities.
• Provide on‑site volunteer management and client interaction at public and private programs, as needed.

• Collaborate proactively with staff to create impactful and engaging volunteer opportunities.
• Draft, post, and advertise volunteer opportunities to ensure adequate staffing.
• Provide regional staff support in recruiting and training one‑time or major event volunteers.
• Ensure consistency of experience for volunteers across all departments.
• Serve as primary liaison between Indianapolis volunteers and staff.

• Ensure all volunteers have effective organizational orientation and training for their specific area of work. This will include leading some training sessions and collaborating with appropriate staff to facilitate others.
• Develop and maintain resources and continuing education opportunities for volunteers.
• Serve as Staff Representative to Volunteer Training Committee (VTC).
• Plan and deliver annual Volunteer Appreciation Night, including event planning and gathering of in‑kind donations.

• Oversee use of volunteer management software, making sure all volunteers are signed up, trained to use the software, and are recording their own hours.
• Serve as primary administrator for Better Impact volunteer management software; includes responsibility for staying informed regarding available features; providing training to volunteers and relevant staff; and collaborating with appropriate staff members to ensure integration with larger organizational software.
• Maintain accurate individual and program…