Community Outreach Professional - Youth Lead

Description

Southeast Health Center - 901 Shelby St, Indianapolis, IN 46203

Homeless Initiative Program

The Community Outreach Professional Youth Lead contributes to HIP's Mission by offering outreach coordination with community partners for youth (ages 18-24) in the Indianapolis area. The Outreach Youth Lead will work closely with the Community Outreach Professional Lead who provides outreach and engagement with a focus on the Fountain Fletcher neighborhood. Together these 2 staff will coordinate outreach times with partners, offer community and shelter based CES assessments, and work closely with partners to educate and create streamlined services.

Specifically, the Outreach Youth Lead will: coordinate services with other community youth providers, attend youth case conferencing, and the youth leadership directive. This role will also support HIP Project Prism Case Managers serving youth in rapid rehousing by assisting with community services, linking to other community partners and creating collaborative services among providers. The Outreach Youth Lead will represent HIP in all youth outreach service coordination.

The COPL will ensure that all clients needing services will be assisted with professional services in a client‑centered atmosphere offering full service and linkage to meet all expressed needs. Key outcomes include: a thorough understanding of youth resources and how to access those resources throughout the community; assessing and offering needed services to client clients seeking assistance; coordinated communication throughout the community in each role with shelter providers, CES lead, PBSO leadership and colleagues, HIP colleagues, neighborhood and community partners, and all clients encountered;

accurate and timely documentation in the HMIS system; ability to manage, prioritize and follow a schedule as part of a team; ensure coverage of essential services.

• Active participation in all mandatory meetings such as:
  All Staff, PBSO meetings, CES meetings, FFDA Mtgs, Community Youth Services mtgs, Case Conferencing, and Supervision
• Support the coordination of at least quarterly shelter blitzes in partnership with PBSO, RDOOR, and other partners – to begin Summer of 2026
• Coordinate with colleagues at Outreach Inc., and Stopover to ensure youth outreach is informed and dynamic in trying to reach those youth most vulnerable on the street.
• Maintaining awareness of resources and referral process for resources in the community. Updating this information for HIP staff on a quarterly basis.
• Ensure accurate data entry and record collection for HMIS including: CES documentation; triage services and case notes; outreach services and case notes.
• Participate and track service needs identified through PBSO e-mails.
• Update All Staff on systems, process, and information impacting Outreach and neighborhood services.
• Partner to support other HIP services as needed including wellness checks with Case Managers, response to community calls, assistance in locating client, etc.
• Establish and promote positive communication among all team members of HIP to increase collaborations and reduce inefficiencies.
• Represent HIP in a professional manner at all times, providing courteous service to both internal and external partners and presenting a positive image of HIP so as to always act as an ambassador of HIP services.

Job responsibilities listed above is a summary and does not include other tasks requested by the hiring manager.

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Health Net is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, Health Net has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. Health Net annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school‑based clinics, a mobile health unit, and additional support services.

Health Net’s mission is to improve lives with compassionate health care and support services, regardless of ability to pay.