Care Coordinator

Overview

A Care Coordinator is responsible for the overall care and coordination of volunteers for a specific Isaiah 117 House location. He or she will coordinate volunteer training, appreciation, communication, and work to foster a connection between the location staff and volunteers.

The Care Coordinator’s main focus is the team of Caregiver Volunteers (those who serve directly with guests in our homes), ensuring our non-negotiable standard, “the way we treat our guests,” is always a top priority. A Care Coordinator will often assist with the Support Volunteer Team in the absence of a Support Coordinator at a location.

• Responsible for the overall cultivation and engagement of caregiving volunteers (and support team volunteers in the absence of a Support Coordinator)
• Oversight of location’s caregiving volunteer team
• Responsible for volunteer appreciation and team building
• Engage volunteers in the location’s on-call schedule
• Coordinate and lead Caregiver Volunteer Training for the location
• Collaborate with Location Leader to connect with potentially new caregiving volunteers
• Collaborate with Support Coordinator (if applicable) concerning dual-purpose volunteers

• Process and approve all caregiving volunteer applications
• Manage on-call schedule for location staff 2

• Ability to multitask
• Strong work ethic

• Must be on-call at least 10 days of each month
• Attendance at organizational meetings and trainings is required
• Complete continuing organizational education as requested or assigned
• Must have approved office space - this is not a remote/hybrid position
• Ability to navigate stairs may be necessary
• Some heavy lifting may be necessary
• The position of Care Coordinator is a part-time position and reports to the Location Leader
• Basic computer skills and familiarity with Microsoft 365

All employees are required to attend meetings and trainings which can include travel. Duties, responsibilities, and activities may change, or new ones may be assigned at any time