Quality Assurance Technician

Quality Assurance Technician

Job : 1127
Location: Indianapolis, IN
Department: Operations

The Quality Assurance Technician performs a variety of quality control tests/inspections at various stages of the process to ensure products are manufactured to conform with all customer and company food safety and quality specifications.

• Enter results of product evaluations and production checks into the computer database, using Microsoft Excel; analyze the data using charts, graphs and statistics, report trends to the QA Supervisor;
• Publish reports based on the production data and non‑compliance to specifications or standards;
• Collect ingredient samples for analysis, conduct tests, initial and file raw material COA’s and report any results out of specification;
• Conduct laboratory tests using equipment such as weigh scales, measurement tools, pH meters, moisture analyzer, yeast gassing test, product scoring evaluations;
• Clean and maintain laboratory equipment;
• Perform line process audits for conformance to Standard Operating Procedure (SOP);
• Conduct process audits and line checks to ensure manufacturing process is conforming to customer specifications;
• Examine and document line inspections for compliance to SOP;
• Sample product, learn how to prepare samples and conduct bake tests of products, and report a finished product evaluation;
• Verify production sheets are complete and accurate; review, coach, train staff as needed;
• Assist in training production employees on properly conducting tests or product sampling;
• Place non‑conforming product on QA Hold; oversee hold product to ensure proper disposition is adhered to;
• Conduct Hazard Analysis Critical Control line verifications;
• Participate in plant self‑inspections auditing Good Manufacturing Practices;
• Perform daily flour tailings check;
• Perform weekly scale and thermometer calibration checks;
• Continuously strive to improve processes to eliminate waste;
• Lead and contribute to the efforts of Continuous Improvement Teams;
• Share with relevant staff daily shift recaps, communicate opportunities for improvement or observations;
• Perform other required tasks as assigned.

• High School Diploma required;
• Preferred 2-year degree in laboratory science, food technology or related field with experience in food quality assurance role(s);
• Demonstrated knowledge of statistics, SPC fundamentals and laboratory skills;
• Working knowledge of GMPs, HACCP, Food Safety, SQF requirements;
• Solid computer proficiency in Microsoft applications such as Excel, Word, and PowerPoint;
• Excellent verbal, written and presentation communication skills;
• Ability to function and contribute in a team environment;
• Bakery or other food industry training is a plus;
• Regular and predictable attendance.