General Manager

(Relocation not available for this role)

We are looking for an experienced and hands-on Warehouse General Manager to lead day-to-day operations at our 1M+ sq. ft. contract logistics operations in McCordsville, IN. This is a key leadership role responsible for ensuring safe, efficient, and high-quality operations that meet customer and business expectations.

The ideal candidate brings solid experience in warehouse or distribution management, a commitment to operational excellence, and the ability to lead and motivate teams. This is a great opportunity for someone who enjoys improving processes, building strong client relationships, and fostering a positive team culture.

• Oversee daily warehouse functions including receiving, inventory management, picking, packing, and shipping.
• Ensure operational targets for accuracy, productivity, cost, and service are consistently met.
• Own financial performance, including full P&L, budgeting, expense control, and profitability targets.
• Develop and maintain standard operating procedures (SOPs) to promote consistency, safety, and efficiency.
• Optimize use of labor, equipment, and warehouse space to support throughput goals.
• Lead, coach, and support a team of warehouse operations managers, supervisors, leads, and hourly staff.
• Collaborate with cross-functional corporate teams including transportation, procurement, HR, and customer service to optimize warehouse performance.
• Foster a positive, high-performance work environment focused on safety, quality, and continuous improvement.
• Manage workforce planning, including staffing, training, and development programs.

• Serve as the primary contact for customer and internal stakeholder needs related to warehouse operations.
• Support client audits, reporting requirements, and service reviews.
• Partner with other departments (e.g., transportation, customer service, IT) to ensure seamless operations.

• Monitor and improve key performance indicators (KPIs) such as order accuracy, inventory accuracy, and on-time shipments.
• Identify opportunities to improve processes and reduce costs using Lean or similar approaches.
• Experience with Lean, Six Sigma, or other continuous improvement methodologies.

• Promote and enforce a strong safety culture throughout the facility.
• Ensure compliance with all company policies and applicable regulatory requirements.
• Manage site budget and cost controls, ensuring financial targets are met.
• Identify and implement cost-saving opportunities without compromising service or safety.

• 7+ years of progressive experience in warehouse or distribution center operations, with 3+ years in a senior leadership or multi-site role.
• Bilingual (English and Spanish) preferred
• Solid understanding of warehouse safety regulations, OSHA standards, SOX (with quarterly reporting) and compliance requirements.
• Expert understanding of WMS systems, LMS, inventory management, and warehouse automation tools.
• Strong understanding of warehouse processes, inventory management, and operational metrics.
• Proven success leading large teams in a high-volume, fast-paced warehouse environment.
• Ability to build strong teams, improve processes, and deliver results.
• Excellent communication, collaboration, and problem-solving skills.
• Bachelor’s degree in Business, Supply Chain, Logistics, or related field preferred.