Crew Scheduling Supervisor

POSITION PURPOSE

Oversees daily Crew Scheduling operations including the supervision of Crew Schedulers, Crew Support and Crew Scheduling Coordinators. Monitors crew pairings and crew schedules for compliance of all FAA regulations, Union Contracts and Company Policies. Serves as the point person to lead the shift and focus on the operation to maintain operational excellence.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned to this position as needed.

• Supervises and assigns daily work tasks to the crew scheduling team and ensures tasks are being completed in a timely manner. Ensures daily checklists are complete and filed nightly.
• Serves as the primary resource for escalated crew member calls regarding operational questions or concerns.
• Ensures compliance with applicable FAA regulations, Union Agreements, and Company Policy.
• Performs audits of Crew Trac Crew member and Pairing Exceptions to ensure compliance with all FAR and contract regulations
• Aids Scheduling Coordinators with monitoring legalities to proactively recrew for operational integrity, maintain FAR legality and contractual compliance of crew member schedules
• Oversees daily crewing and basing to ensure maximum utilization and coordinate with the Duty Managers to protect the integrity of the schedule.
• Works closely with Duty Managers to prepare for and recover from Irregular Operations. Assists in identifying strategic cancellations in order to confine operational impact to one day whenever possible. Serves as primary point of contact for crew members in need of day off restoration due to Irregular Operations.
• Assists Training Coordinator with competency checks throughout the team. Ensures all schedulers are proficient in performing the assigned tasks, and coaches and retrains as needed, identifying trends to communicate with Training Coordinator.
• Assists with Flica system stability and a support source for the Crew Support Schedulers.
• Assists Managers in maintaining department staffing needs, schedules, absences, and payroll in Roster Apps and Workday.
• Communicates with the Flight Information Coordinators and monitors Delay Tracker for accurate coding of Crew Scheduling delays and other delays related to crew rest, crew connection, and sick calls.
• Collaborates with crew member training departments to schedule required training events for crew members.
• Ensures all members of the Crew Scheduling team uphold Republic’s Guiding Principles and RJet Navigator policies at all times. Fosters an environment of teamwork amongst all shifts. Drives improvements in the daily operation through cross-functional problem solving and collaboration with other departments.
• Fosters a positive and professional relationship with Inflight and Pilot unions.
• Assists with hiring and onboarding of new Crew Schedulers. Coaches and provides leadership, direction, motivation and supervision of Crew Scheduling team. Provides performance feedback, take corrective action and oversee training and development of staff. Provides leadership training for employees transitioning to Coordinator roles.
• Performs other duties as assigned or required.

The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.

• High school diploma or general education degree (GED).
• At least one year crew scheduling experience with FAR 117 and FAR 121.
• Knowledge of airline operations federal, state and local rules and regulations.
• Strong knowledge and experience with Sabre and other aviation related software systems.
• Able to utilize Microsoft Office applications.

• Bachelor’s degree in related field
• Previous supervisory experience
• Experience with crew scheduling systems
• Experience in a call center environment.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.…