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Program Manager; Supervisory

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: U.S. Customs and Border Protection
Full Time position
Listed on 2026-01-24
Job specializations:
  • Management
    Program / Project Manager, Operations Manager
  • Government
    Operations Manager
Salary/Wage Range or Industry Benchmark: 163514 USD Yearly USD 163514.00 YEAR
Job Description & How to Apply Below
Position: PROGRAM MANAGER (Supervisory)
Location: Indianapolis

Overview

Organizational

Location:

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Facilities Management (OFAM), Operational Support Facilities (OSF) Division, Field Operations Facilities (FOF), Program Management Office. Multiple locations are available. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first.

Duties

Locations: 2 total vacancies may be filled in one or more of OFAM's 4 regional locations, Indianapolis, IN, Euless, TX, Aliso Viejo, CA and Washington DC. This position starts at a salary of $ (GS-14, Step
1) to $ (GS-14, Step 10) with promotion potential to $163,514 (GS-14 Step 10). This position is located in the Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), Enterprise Services (ES), Office of Facilities and Asset Management (OFAM), Field Operations Facilities Program Management Office (FOF PMO). The purpose of the position is to serve as a Program Manager over a critical program segment for which both the scope and effect of the work have CBP-wide impact.

Typical duties include:
Directing a program segment that performs a variety of diverse programs and/or services that are professional, technical, and/or administrative in nature. The program directed and services provided have a significant impact on a substantial part of the FOF PMO and facilitates the PMO's accomplishment of its primary mission or programs administered nationwide;
Providing administrative advice on strategic issues; collaborates with other Program Offices across CBP and other components within DHS to improve end-to-end processes throughout the Program Office/component, or equivalent organization; utilizes various analytical methodology including but not limited to a wide range of process mapping;
Developing the ability of others to perform and contribute to the organization, providing ongoing feedback and opportunities to learn through formal and informal methods; guiding others to make the most of their available skills; recognizing achievements and contributions; and addressing morale problems;
Establishing vision and focus for the organization, aligning personnel and other resources in a manner consistent with the organizational vision and objectives; and helping personnel understand how their work relates to the organizational vision; and Holding self and others accountable for measurable, high-quality, timely, and cost-effective results; setting clear, well-defined performance outcomes and tracking progress.

Requirements

You must be a U.S. Citizen to apply for this position. Males born after 12/31/1959 must be registered with Selective Service. Primary U.S. residency for at least three of the last five years (additional details below). All pre-employment processes will be conducted in English. You may be required to pass a background investigation. CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.

As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.

Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.

Learn more about E-Verify including your rights and responsibilities. Bargaining Unit:
This position is not covered under the bargaining unit.

Qualifications

Experience:

You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Overseeing a program segment that performs professional, technical, and/or administrative work;
Managing the development, assignment, and higher-level clearance of goals and objectives of subordinate organizational units or lower organizational levels; and Developing methods, internal controls, programs and procedures to improve cost effectiveness, streamline organizational structures, and assuring conformity with sound management principles.

NOTE:

Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).…

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