Branch Manager

U.S. Lumber, an SBP brand is currently hiring for a Branch Manager to support our Indianapolis facility. The branch manager directs the overall activities of the branch to continually and simultaneously serve the customers within the company’s target market in an extraordinary manner so that the company’s brand name and reputation continue to flourish. The Branch Manager acts as an accounting liaison between branch accounting activities and the corporate accounting department and oversees total operation of the branch facility.

• Responsible for the leadership of all those employed within a branch. Including, but not limited to:
  • Establishment of priorities to assist in the operation of company and branch goals
  • Distribution of work to meet company and customer needs
  • Establishment of goals and objectives, as determined by management
  • Establishment and adherence to standards, policies, and procedures within framework of US Lumber culture and values
  • Motivation of employees to perform at the highest level and within scope of US Lumber values
  • Development of personnel. Identify strengths/weaknesses and build on strong points and development of weak ones
  • Recruiting
  • Resolution of personnel issues in accordance with set company policies, practices, and procedures
• Responsible for working with sales management to achieve:
  • Establishment of local pricing strategies, including management of the local price book
  • Targeting and development of customer programs
  • Providing leadership to local OSR’s with respect to growing their margin, salesmanship and quality of work
• Responsible for all aspects of customer relationships including returns, credits and customer satisfaction
• Maintain a basic understanding of the U.S. Lumber operating system (Agility) and competent in the information system (Cognos)
• Daily coaching on opportunities to improve the quality of sales
• Responsible for all components of branch cost management. Including, but not limited to:
  • Warehouse labor and expense
  • Delivery labor and expense
  • Sales cost and commissions
  • Administration cost
  • Inventory integrity, quality, adjustments and write-offs
• Maintain the local branch to all established U.S. Lumber standards and programs
• Administration of a safe work environment for all employees
• Maintain a clean and organized facility
• Responsible to participate with Senior Management and colleagues in establishment of company direction and the implementation of those programs and policies at the local level.
• Responsible to participate with Senior Management and colleagues in the establishment and administration of new product rollouts and existing product initiatives
• Responsible to participate with Senior Management and central procurement in the establishment, and daily management, of inventory requirements for the local branch
• Responsible for the branch A/R portfolio
• Responsible for the establishment and maintenance of a professional and cohesive work environment
• Responsible for the overall profitability of the branch
• Any other task as assigned

• Problem Solving/Analysis.
• Customer/Client Focus.
• Decision Making.
• Project Management.
• Communication Proficiency.
• Teamwork Orientation.
• Technology capacity

• 4+ years of lumber distribution experience preferred
• Prior sales experience required
• Prior management experience required
• Bachelor’s Degree: previous lumber experience will be considered
• Must be proficient in Microsoft Excel, PowerPoint, and Word

• Due to forklifts and other heavy equipment traveling through the Warehouse, temporary cracks may appear in the floor, causing uneven walking surfaces.
• Warehouse environment can be dusty and noisy.
• Fluctuations of temperature are common, some outdoor exposure during the workday.
• Wet floors may occur during rainy or snowy weather or at other times depending on what has transpired in the environment (i.e., cleaning of floors…)
• Sharp and/or rough edges will typically be encountered
• Warehouse equipment and treated lumber may emit fumes
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones,…