Senior Director, Healthcare Improvement Lead

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At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work and put people first.

We’re looking for people who are determined to make life better for people around the world.

The Sr. Director, Healthcare Improvement Lead, will act as the strategic partner to the Lilly Business Units (BU) with the goal of developing and delivering effective, impactful, cost-effective Healthcare Improvement (HCI) initiatives globally. In this role, the HCI Lead will be accountable for strategic planning and coordination for centralized execution of US initiatives along with Global initiatives involving more than one country.

In addition, the HCI Lead will be a member of the HCI Hub/Implementation Science Center of Excellence. The HCI Hub is designed to provide support, expertise and coaching throughout the organization, ensuring understanding and adherence to compliance while serving as experts on methodology, design, delivery, measurement and reporting, communication, and partnerships.

• Partner with the BU through the development of brand strategic priorities and lead the coordination of central medical affairs capabilities to develop the HCI strategy to be incorporated into the integrated plan
• Serve as expert in identifying root causes to Clinical Care Gaps (CCG) that relate to system-level barriers to optimal care and drive HCI solutions that are data driven, patient-focused and quantifiable
• Partner with the Innovation Readiness team to identify opportunities for HCIs as early as phase 2, and continue the identification of appropriate opportunities throughout the lifecycle
• Based on the CCG root causes, identify and distinguish when HCIs vs. other solutions are the most appropriate, impactful solution
• Evaluate and ensure there is a strong design for scaling and ensuring sustainability for all HCI initiatives and that there is a robust plan to broadly and externally disseminate findings
• Shape communications on progress towards goals (activity and impact) across all levels of the organization, including but not limited to TA/BU Medical Affairs Leaders, Medical Affairs Leadership Teams and Affiliate Forums, and various Transformation Leadership Forums
• Identify long-and-short environmental trends and how to leverage HCIs accordingly
• Ensure HCI measurements are a part of the larger ecosystem to be developed, ensuring effective measurement of the HCI initiatives through comprehensive assessments that include system level changes and patient level outcomes
• Promote sharing and implementation of best practices through a regular exchange with other colleagues in GMAO and beyond
• Precise budget management and understanding of regulations (internal and external) regarding funding options

• Foster cross-functional business partnerships to ensure the organization works together to meet the needs of healthcare systems through HCIs
• Be creative in developing ideas to ensure optimal planning and execution of HCIs, including such formats as QI Collaboratives
• Engage with professional societies and external organizations who have expertise in or influence upon HCI strategies; apply understanding of external environment to Lilly’s strategic plan
• Compliantly and professionally represent Lilly when engaging directly with health systems, government, etc. regarding potential opportunities and/or during setup and execution of HCIs
• Communicate regularly with cross-functional leadership teams to ensure broad awareness of the value of HCIs and alignment with Innovation Readiness as part of Accelerate Reach & Scale efforts
• Maximize the budget through unique approaches and scalable efforts
• HCI coaching & training for…