Senior Workers' Underwriter; SBDS - FIELD - Indiana

Senior Workers' Compensation Underwriter (SBDS) - FIELD - Indiana

Company: United Heartland

Location: Indianapolis, IN

Base pay range: $/yr - $/yr

Develops and manages independent agency relationships including the development of new business and retention of existing business in greater Indianapolis, IN. Reviews, analyzes, approves or rejects complex business within letter of authority. Serves as liaison with company personnel regarding company business opportunities and problem resolution. Responsible for assisting in establishing the territory’s or region’s overall agency plan.

• Calculates, prepares and develops premium quotations using corporate underwriting guidelines within letter of authority.
• Determines underwriting eligibility for prospective policyholders and develops appropriate pricing for new business, renewals, and endorsements.
• Analyzes and reviews prospective accounts for insurability and accepts or rejects within letter of authority.
• Develops and manages agency relationships.
• Develops agency plans in cooperation with other staff.
• Addresses agents’ and policyholders’ concerns/needs.
• Responsible for new business development, profitability and retention of existing business in a given territory or region.
• Explains and emphasizes benefits of workers’ compensation insurance products and services to customers.
• Works with all internal departments to resolve problems and maintain company relations.
• Participates as necessary on special committees and task forces.
• Interprets and develops territory reports which reflect the status of the territory.
• Participates in promotional plans for both company and agent activities.
• Analyzes and reviews production and loss information for agents, determining exposure and proper pricing to develop corrective action plans as needed to correct poor performance.
• Prepares periodic reports as requested.
• Manages small territory or region under close supervision.
• Researches and coordinates responses to agents, policyholders and regulatory entities.
• Appoints and trains new agents and new agency employees on the use of company-specific automation systems.
• Reviews loss trends and develops action plans to correct problem areas.
• Gathers competitive and product information from the field.
• Represents company at trade associations and exhibits to promote corporate product.
• Conducts annual agency audits.
• Provides training sessions for team, other Business Development Consultants, other business units, agents and policyholders as required.
• Mentors other team members by providing guidance, advice, encouragement, and motivation employees in their daily efforts.
• Serves as technical expert or regional advisor for region or territory.

• Bachelor’s degree in marketing, insurance or related field. MBA or other advanced degree is preferred.
• Certification, or progress toward certification, is highly preferred and encouraged. MBA or other advanced degree is preferred.
• Minimum of seven to ten years’ experience in an insurance organization with demonstrated technical knowledge in one or more areas: underwriting, marketing, loss prevention, auditing or similar.
• Continuous learning required, as defined by the Company’s learning philosophy.
• Workers’ Compensation experience required. Management experience preferred.

• Demonstrated superior judgment in evaluating and determining the proper pricing for prospective policyholders using corporate underwriting guidelines by accepting or rejecting risks for the purposes of issuing workers’ compensation insurance coverage.
• Demonstrated superior judgment and analytical abilities to analyze regions and/or territories and identify corrective actions.
• Thorough knowledge of departmental procedures, processes and workflow.
• Extensive knowledge of appropriate jurisdictional workers’ compensation laws, regulatory authorities, industry trends and their impact.
• Ability to take a lead role and/or assist in training and mentoring of others.
• Ability to understand business needs and conceptualize and implement processes and procedures that support business strategies.
• Ability to research workers compensation laws,…