Business Process Architect; BPA MQ IT, GSC

Position Brand Description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism.

We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Lilly is entering an exciting period of growth and we are committed to delivering innovative medicines to patients around the world. Lilly is investing around the world to create new state-of-the-art manufacturing sites and continue expanding our existing facilities to create capacity required to continue with our mission. The brand-new facilities will utilize the latest technology, advanced highly integrated and automated manufacturing systems, and have a focus on minimizing the impact to our environment.

You will be part of Tech at Lilly MQ (Manufacturing and Quality) an organization that drives manufacturing operational excellence through utilization of technology. The focus for this role will be on Global Supply Chain Logistics and Transportation Management processes and systems. MQ Tech at Lilly strives to enable the making of medicine “with safety first and quality always”.

As the Business Process Architect, you will be a strategic technology leader responsible for aligning technology solutions with business objectives. This role drives innovation, business transformation, and measurable value through the design and implementation of scalable, integrated architectures. The BPA partners with business and technology stakeholders to shape strategy, influence decisions, and deliver high-impact solutions that deliver measurable value and meet organizational needs.

• Act as a liaison between business stakeholders (e.g., supply chain, manufacturing, regulatory, commercial) and IT teams. You will ensure that technology solutions are aligned with strategic business goals and regulatory requirements.
• Subject Matter Expert in Global Supply Chain Systems, with an emphasis on Transportation Management and Logistics, and knowledge or warehouse management systems.
• Assist in the translation of business requirements to application needs for custom developed applications and/or COTS/SaaS tool configuration.
• Leverage strong understanding of functional business processes to enable key area stakeholders to meet business outcomes aligned with the Global Supply Chain and MQ Tech at Lilly Global Supply Chain team.
• Align global supply chain strategies with Eli Lilly’s innovation and growth goals, focusing on Artificial Intelligence.
• Partner with Global Supply Chain and Global Tech at Lilly teams to implement integration solutions between systems such as SAP S/4
  
  HANA, SAP Transportation Management (TMS), Trans Voyant, SAP BN4L, Project 44, Cold Stream Logistics, Sensi Watch, and other transportation management and logistics focused systems.
• Maintain high levels of customer satisfaction by delivering exceptional IT support to end-users and addressing their needs promptly.
• Maintain computer system validation for responsible applications.
• Deliver recommendations to implement improved processes and controls, and drive the transformation of those approved recommendations.
• Build relationships with internal and external customers and partners.
• Manage budgets for large-scale projects or programs.
• Interact with regulators, customers, or other outside stakeholders on business issues.
• Perform other duties related to ongoing delivery and program transformation as assigned by senior management.

• Deep understanding of pharmaceutical operations, especially in manufacturing, supply chain, and compliance.
• Excellent problem-solving skills to address complex IT issues and implement effective solutions in a timely manner.
• Exceptional customer service and communication skills to maintain high end-user satisfaction.
• Proficie…