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Desktop Engineer L1
Job in
Whitestown, Boone County, Indiana, 46075, USA
Listed on 2026-03-03
Listing for:
Service Global, Inc
Full Time
position Listed on 2026-03-03
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Key Responsibilities:
- As 1st and 2nd level support, first point of contact for user problems with hardware and software, including printer support (on site/remote/by phone).
- Support the installation, configuration and administration of client hardware and software and operating systems
- Provide support for activities that can be planned, such as network configuration, updates, and rollouts
- Support users with the installation and configuration of smartphones
- System documentation / FAQ and Knowledge Base
- Registration of service requests
- Documentation of inquiries and faults in a ticket system
- User management
- Patch management (MS operating systems, antivirus, etc.)
- Basic Microsoft server activities complete your profile
- Skills include Zebra printer support, windows support etc.
Skills include Zebra printer support, windows support etc
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