Associate Director - HR, Global L&D - Learning Design Innovation

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first.

We’re looking for people who are determined to make life better for people around the world.

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

• Lead the evaluation, selection, and implementation of AI tools, technologies, and software packages that will streamline and enhance the quality of training content development and delivery.

• In partnership with Global Learning Solutions, ensure the successful launch of content functionality in the company’s AI-enabled learning platform.

• Develop and maintain a strategic roadmap for AI integration in L&D content processes, including phased implementation plans with clear achievements and success metrics.

• Champion innovation by staying current on emerging AI trends in L&D, finding opportunities for competitive advantage, and educating the Lilly global L&D community on tools and leading practices.

• Optimize the enterprise content development operating model.

• Be responsible for content creation and revision workflows, ensuring quality, consistency, accessibility, and alignment with GLCS brand standards.

• Design and maintain content templates, prompt libraries, and AI interaction guidelines for the team.

• Establish quality control processes for all content, including review protocols and approval workflows.

• Develop scalable frameworks for rapid course development that maintain pedagogical effectiveness.

• Train and coach L&D team members on effective use of AI tools, standard methodologies, and emerging capabilities.

• Build internal AI-assisted content development literacy across the organization through workshops, documentation, and hands‑on learning experiences.

• Create comprehensive resource libraries including tutorials, case studies, and troubleshooting guides.

• Provide ongoing change leadership and mentorship to drive adoption and proficiency with new technologies, as well as ensuring role clarity and effective collaborator management.

• Develop and maintain AI governance frameworks for L&D content, including ethical guidelines, quality standards, and human oversight protocols.

• Ensure compliance with the Lilly Quality Management System, data privacy regulations, accessibility standards, and industry‑specific requirements.

• Establish documentation standards and audit trails for AI‑assisted content development.

• Mange and resolve critical issues as needed and advise on portfolio prioritization and tradeoffs.

• Lead pilot programs to test new AI capabilities, learning modalities, and technological innovations

• Explore and implement sophisticated applications, including simulations, personalized learning pathways, adaptive assessments, AI tutors, and immersive experiences

• Develop a culture of experimentation and data‑driven continuous improvement within the L&D function

• Collaborate cross‑functionally with Global Learning Solutions, Tech@Lilly, and business area L&D to scale learning innovations organization‑wide, reinforce new ways of working, and sustain adoption.

• Bachelor's degree in Learning & Development, Instructional Design, Educational Technology, Human Resources, or related field.

• 5+ years of experience leading learning experience design and content creation for large global audiences.

• 2+ years of hands‑on experience…