Global Engagement Manager, Field & Partner Enablement

Overview

The Global Engagement Manager is a key member of the Field & Partner Enablement organization, responsible for developing and executing the quarterly global enablement strategy that supports the Presales (Solutions Consulting) organization and drives pipeline-generation–focused enablement programs to the field, including campaigns, programs, and prospecting initiatives that contribute to pipeline creation.

As a strategic advisor and engagement lead, the Global Engagement Manager partners with stakeholders across Presales, PMM, Campaigns, Rev Ops, and regional leadership teams to align business needs, shape enablement priorities, and ensure execution consistency across regions. The role serves as the connective tissue between the field, global programs, and the broader enablement ecosystem.

• Develop and own the quarterly enablement strategy for Presales and field-facing pipeline-generation initiatives (campaign readiness, demand acceleration motions, opportunity creation programs), applying critical thinking and creative problem-solving to define priorities, test assumptions, and leverage AI-enabled tools to deliver improved outcomes.
• Partner with senior Presales leaders to identify performance gaps, field needs, and new opportunities for enablement impact, demonstrating a growth mindset by continuously learning from data, field feedback, and AI-supported analysis to surface insights at scale.
• Provide strategic advisory guidance to stakeholders, grounded in data, field insights, and GTM priorities, with the ability to think differently, experiment confidently with new approaches, and use AI thoughtfully to evaluate options and improve decision quality.
• Translate insights into clear, prioritized enablement plans that align with global strategy and regional execution needs, using creativity and AI where appropriate to synthesize inputs, explore alternative scenarios, and accelerate planning without sacrificing rigor.

• Ensure existing enablement programs are regionally aligned and relevant to presales workflows.
• Collaborate with enablement content teams to ensure the field receives the right programs (not creating content).
• Coordinate timing, delivery, and communication of global enablement initiatives to ensure strong regional adoption and readiness.
• Drive enablement programs to the field centered on Pipeline Generation initiatives (e.g., campaigns).
• Drive execution excellence by monitoring participation, engagement, and field readiness metrics.
• Use AI-enabled tools to improve efficiency and clarity in enablement communications and to support tailoring of messaging for different field audiences, in partnership with content owners.

• Serve as a trusted advisor to Presales leadership and to the GTM partners responsible for pipeline-generation strategy.
• Build strong cross-functional partnerships across Product Marketing, Campaigns, Rev Ops, and Regional Leadership to ensure alignment on messaging, priorities, and execution.
• Partner with Operations and Rev Ops teams to report enablement impact on pipeline creation, conversion rates, and presales effectiveness.
• Act as the enablement liaison who represents the voice of the field and ensures that stakeholder needs are reflected in enablement priorities.
• Provide thought leadership on presales and pipeline-aligned enablement needs, engaging proactively with stakeholders to anticipate gaps before they impact performance.
• Consolidate performance insights into actionable recommendations for leadership.
• Leverage AI-supported analysis, where appropriate, to identify trends and insights from performance data and qualitative field feedback.

• Use data to identify knowledge, skills, and process gaps that inform future enablement strategy.
• Present synthesized insights and recommendations to stakeholders, showing clear connection between enablement execution and business outcomes.
• Continuously evaluate program and campaign effectiveness and propose improvements.
• Demonstrate effective use of AI tools to support clear, concise, and…