Business Process Architect; BPA MQ IT, GSC

Overview

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and support communities through philanthropy and volunteerism. We put people first and are looking for people who are determined to make life better for others.

Lilly is entering an exciting period of growth with ongoing investments to create state-of-the-art manufacturing sites and expand existing facilities to meet capacity needs. The facilities will utilize the latest technology, highly integrated and automated manufacturing systems, with a focus on minimizing environmental impact.

You will be part of Tech at Lilly MQ (Manufacturing and Quality), an organization that drives manufacturing operational excellence through technology. The focus for this role will be on Global Supply Chain Logistics and Transportation Management processes and systems. MQ Tech at Lilly aims to enable the making of medicine with safety first and quality always.

As the Business Process Architect, you will be a strategic technology leader responsible for aligning technology solutions with business objectives. This role drives innovation, business transformation, and measurable value through design and implementation of scalable, integrated architectures. The BPA partners with business and technology stakeholders to shape strategy, influence decisions, and deliver high-impact solutions that meet organizational needs.

• Act as a liaison between business stakeholders (e.g., supply chain, manufacturing, regulatory, commercial) and IT teams. Ensure technology solutions are aligned with strategic business goals and regulatory requirements.
• Subject Matter Expert in Global Supply Chain Systems, with emphasis on Transportation Management and Logistics, and knowledge of warehouse management systems.
• Assist in translating business requirements to application needs for custom-developed applications and/or COTS/SaaS configuration.
• Leverage understanding of functional business processes to enable key area stakeholders to meet business outcomes aligned with Global Supply Chain and MQ Tech at Lilly Global Supply Chain team.
• Align global supply chain strategies with Lilly’s innovation and growth goals, focusing on Artificial Intelligence.
• Partner with Global Supply Chain and Global Tech at Lilly teams to implement integration solutions between SAP S/4
  
  HANA, SAP Transportation Management (TMS), Trans Voyant, SAP BN4L, Project 44, Cold Stream Logistics, Sensi Watch, and other systems.
• Maintain high levels of customer satisfaction by delivering exceptional IT support to end-users.
• Maintain computer system validation for responsible applications.
• Deliver recommendations to implement improved processes and controls, and drive the transformation of those approved recommendations.
• Build relationships with internal and external customers and partners.
• Manage budgets for large-scale projects or programs.
• Interact with regulators, customers, or other outside stakeholders on business issues.
• Perform other duties related to ongoing delivery and program transformation as assigned by senior management.

• Deep understanding of pharmaceutical operations, especially in manufacturing, supply chain, and compliance.
• Excellent problem-solving skills to address complex IT issues and implement effective solutions.
• Exceptional customer service and communication skills to maintain high end-user satisfaction.
• Proficiency in handling IT changes, updates, and system upgrades with minimal disruptions and in accordance with industry best practices.
• Proficiency in ITIL principles, including incident, problem, and change management.
• Understanding of cybersecurity best practices to protect critical pharmaceutical manufacturing systems and data.
• Proven ability to work effectively in high-pressure, time-sensitive situations.

• Bachelor’s degree in Software Engineering, Computer…