Services Executive – HCM​/PATT, North America

Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting‑edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture
, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

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As a Services Executive specializing in HCM and PATT, you will serve as the primary pre‑sales subject matter expert for Workday HCM and PATT solutions across the Americas region. You'll act as the bridge between our sales organization and delivery teams—qualifying opportunities, developing program solutions & deployment strategy, and working with the deal team to position Kainos to win.

This role is central to our sales‑to‑delivery process. You'll work directly with Account Executives, Regional Sales Directors (RSDs), and our delivery leadership to ensure qualified deals are scoped accurately, priced competitively, and positioned to deliver margin‑positive outcomes. Success requires equal parts technical depth in Workday HCM/PATT solutions and commercial acumen to navigate complex enterprise sales cycles.

• Serve as the functional HCM/PATT expert for all qualified pre‑sales pursuits, providing solution guidance from initial qualification through deal close
• Partner with Account Executives and RSDs to identify, qualify, and advance opportunities through the sales pipeline
• Lead sessions with prospects to understand business requirements, pain points, and transformation objectives
• Evaluate deal viability using qualification frameworks that assess timeline, budget, organizational readiness, and competitive positioning

• Create accurate effort estimates using established estimation methodologies, incorporating client‑specific complexity factors and functional uplifts
• Coordinate with delivery leadership on non‑standard requirements, multi‑country payroll scenarios, and complex integration patterns
• Maintain estimation accuracy targets through continuous refinement of assumptions based on actuals feedback

• Author compelling proposals, SOWs, and RFP responses that differentiate Kainos through relevant case studies, implementation approach, and team credentials
• Present solution approaches, implementation methodologies, and Kainos differentiators to client stakeholders including C‑level executives
• Support commercial deal review processes, providing scope and effort justification for leadership sign‑off
• Navigate competitive positioning, particularly in scenarios requiring partnership with Workday Account Executives
• Help negotiate scope and commercial terms in collaboration with sales and leadership

• Lead structured sales‑to‑service transitions, ensuring delivery teams receive comprehensive context on client requirements, risks, and commitments
• Contribute to estimation model refinement by providing feedback on quoted vs. actual effort variances
• Maintain and enhance pre‑sales collateral including templates, case studies, and solution descriptions
• Participate in win/loss analysis to continuously improve competitive positioning and proposal quality

• 7+ years of Workday HCM implementation experience across many full‑lifecycle projects, with deep expertise in at least two of:
  Core HCM, Payroll, Absence, Time Tracking
• 2+ years in a pre‑sales, solutions consulting, or client‑facing advisory role within the Workday ecosystem
• Active Workday certifications in HCM and at least one of: US Payroll, Canadian Payroll, Absence, or Time Tracking
• Demonstrated experience developing effort estimates and scoping complex Workday implementations
• Strong understanding of Workday deployment methodologies and partner ecosystem dynamics
• Excellent written and…