Business Analyst-Senior

Essential Duties/Responsibilities

• Work through complex issues that include creating test scenarios, test cases, and test scripts mapped to workflow, and system design requirements.
• Replicate, isolate, and identify a root cause while providing workarounds and testing, fixes, and patches in a staging or test environment.
• Monitor system issues and provide feedback.
• Research and resolve front‑end/user and back‑end/system problems by diagnosing the root cause, hypothesizing, and mapping out a possible solution, and testing the solution in the QA environment.
• Resolve issues by engaging appropriate business/policy staff, software developers and/or vendor specialists.
• Assist users in monitoring and analyzing their data via SQL querying and reporting.
• Work closely with end users, project management, application developers, and others to understand features and create a robust, comprehensive test strategy to verify functionality.

• Experience writing, refining, and analyzing SQL queries to answer questions and resolve issues – Required, 7 years.
• Experience creating test scenarios, test cases, and test scripts mapped to workflow, and system design requirements – Required, 7 years.
• Strong experience debugging applications – Required, 7 years.
• Curiosity with the ability to problem‑solve in a creative but vigilant manner – Required, 0 years.
• Critical thinking skills with a strong emphasis on accuracy, precision, and logical reasoning – Required, 0 years.
• Verbal and written communication skills – Required, 0 years.
• User‑level experience with Microsoft Office Suite, especially Excel – Required, 0 years.
• Experience in public health or medical related industry – Highly desired, 0 years.

Associate

Contract

Research, Analyst, and Information Technology

Computer and Network Security, Computer Games, and Computer Hardware Manufacturing