Enablement Program Manager

Location: Indianapolis

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states.

Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.
** ABOUT THE JOB
**** ESSENTIAL DUTIES & RESPONSIBILITIES
**** Program Analytics & Insights
*** Develop and maintain performance dashboards to measure enablement program effectiveness.
* Analyze enablement and outcome data to identify trends, gaps, and opportunities for improvement.
* Provide actionable insights to stakeholders through regular reporting and feedback loops.
** Technology & Systems Administration
*** Administer and optimize enablement platforms, including Learning Management System (LMS), content management systems (CMS), and other enablement tools.
* Ensure seamless integration of tools and maintain data integrity across systems.
* Assess and refine technical tools and solutions, coordinating with IT or vendors for implementation, management and system issues that may require resolution.
** Field Reinforcement & Adoption
*** Serve as the primary concierge for onboarding support, ensuring a seamless experience for new teammates by coordinating resources and addressing enablement needs.
* Manage scheduling and administration of enablement-focused trainings and meetings, including logistics, communication, and follow-up to drive engagement and learning outcomes.
* Partner with enablement leaders as well as growth and client success leadership to ensure enablement initiatives are reinforced and adopted.
* Support communication and training strategies to drive engagement with enablement resources.
* Gather feedback from field teams to continuously refine programs and tools.
** Process Improvement
*** Identify opportunities to streamline workflows and enhance user experience.
* Contribute to the development of best practices for enablement operations.
* Ownership of the placement, expiry, archiving, and monthly impact dashboards for all content published within the content management system.
** QUALIFICATIONS
* * Bachelor’s degree in Business, Analytics, Education Technology, or related field (or equivalent experience) and 2+ y ears of experience in enablement, learning systems, or analytics roles or equivalent combination of education and experience.
* Proficiency in LMS administration, CMS platforms and enablement tools.
* Strong analytical skills with experience in data visualization and reporting tools (e.g., Power BI, Tableau, Salesforce).
* AI enabled learning.
* Technological expertise with multimedia tools, software, and applications.
** DESIRED ATTRIBUTES
*** Strong knowledge of instructional theories, including adult learning, on-the-job learning, knowledge management theories, and principles in both virtual and classroom instruction.
* Program management and administration skills: organization, detail management, keeping multiple tasks/projects on track, using time effectively, and doing whatever it takes to deliver reliable results.
* Effectively manages multiple competing projects, priorities, and deadlines.
* Excellent analytical and problem-solving skills.
* Excellent communication and stakeholder management skills.
* Ability to work independently and collaboratively in a fast-paced environment.
* Strong communication, interpersonal, and collaboration skills.
* Excellent written and verbal…