Engineering Operations Technician, DCEO

Overview

Job  | Amazon Data Services, Inc. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to cloud services. We’re looking for talented people to help tackle challenging problems across a diverse team of software, hardware, network engineers, supply chain specialists, security experts, operations managers, and other roles.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians II (EOTs) help keep them that way by testing and implementing the newest technology and work practices to meet market demands.

We value learning, collaboration, and delivering high standards for safety, security, and efficiency while enabling cost-effective capacity for customers. Our culture is inclusive and encourages bold ideas and ownership through completion.

• Drive innovation while reducing operational costs in the facilities.
• Drive projects with moderate complexity.
• Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA).
• Perform rack installs, rack decommissioning, operational readings and facility management.
• Provide key performance indicators to senior engineers.
• Manage on-site contractors, sub-contractors and vendors to ensure all work complies with established practices, procedures and local legislation.
• Oversee maintenance and operations of electrical, mechanical, and fire/life safety equipment within the data center.
• Ensure all safety procedures are adhered to while performing work.
• Provide basic support concepts such as ticketing systems, root cause analysis, change management, procedures documentation and building management systems.
• Work schedule changes may occur based on site needs; shifts can be up to 12 hours and may rotate. Some locations have on-call rotations.
• Maintain data center critical infrastructure to support 99.999% uptime for the portfolio.
• Role may support more than one location/site.
• Walk job sites in uneven terrain and perform construction tasks on ladders; lift and move items as required (up to 39 pounds unassisted, 40+ pounds with assistance).
• Regularly perform physical activities including climbing, reaching, bending, and other movements as part of the role.

• High school or equivalent diploma.
• Technical (Military/Trade School) training or 2+ years of electrical or mechanical experience in a mission-critical infrastructure or related field.
• 2+ years of experience with Microsoft Office (Excel, Word, PowerPoint).

• Associate’s degree or Bachelor’s degree.
• 4+ years of data center operations/facilities experience.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you require a workplace accommodation during the application or hiring process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range and benefits are listed below. Your compensation may include sign-on payments and RSUs. Final compensation will be determined based on experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. For more information, see .

USA, IN, New Carlisle — 36.00 - 63.00 USD hourly

Posted dates and related candidate interests may appear for user exposure but are not part of the role description.