Manager-Information Services - Ambulatory

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

We’re looking for a Clinical Informatics Manager to lead our ambulatory informatics team and support outpatient practices. In this role, you will collaborate with clinical operational leaders to help physicians and staff use the EMR efficiently. By leveraging data, you will identify gaps in utilization and implement strategies to improve efficiency and proficiency. You will also promote user adoption through training and support, streamline workflows, and foster collaboration between clinical and technology teams to enhance patient care and operational performance.

(This position will involve some onsite work in Indianapolis, Indiana and surrounding area)

• Oversees the productivity of assigned IS team and resources.
• Ensures that project outcomes conform to business and clinical needs.
• Demonstrates consistency & reliability in execution.
• Builds a functional team and ensures that human and financial resources are effectively deployed.
• Establishes metrics and tracks improvements.
• Manages team members and drives the ownership mindset necessary to achieve departmental plans and direction.
• Reviews and evaluates work of staff and prepares performance reports.

• Informatics Certification

• Bachelor's degree preferred or equivalent experience.
• Requires 5-7 years of relevant experience in IS and/or management role.
• Requires knowledge in business or clinical applications and supporting technology.
• Requires a demonstrated fundamental understanding of project accounting and financial management.
• Requires an understanding of general Information Management roles, responsibilities, and best practices.
• Some combination of the following certifications/coursework is preferred: PMP, ITIL, Six-Sigma/continuous improvement/quality training, Agile Methodologies, CCNA, VCP, CISA, CISSP, or vendor-specific SAN/NAS training.
• Strong working skills with MS Office tools such as Word, Excel, PowerPoint, Visio, etc. is preferred.
• Preferred experience with contractor and vendor management