Field Service Technician -Bloomington, IN Metro area

Field Service Technician - Bloomington, IN Metro area

We’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

The Field Service Technician provides technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes). Answers questions regarding system procedures, online transactions, systems status, and downtime procedures and is typically located within a call center. Collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems. Maintains a troubleshooting tracking log ensuring timely resolution of problems.

• Delivers technical support to field employees, assisting with resolving issues related to point-of-sale (POS) systems, pharmacy systems, photo kiosks, and inventory management systems.
• Performs regular maintenance tasks, such as software updates, hardware upgrades, and equipment replacements, to ensure the smooth functioning of various systems within the store, under minimal supervision.
• Integrates new technology equipment into stores, including setting up new POS terminals, configuring software, and ensuring proper connectivity.
• Conducts most complex troubleshooting when technical issues arise, including diagnosing the problems and implementing appropriate solutions.
• Assists in the management of maintaining accurate records of all service calls, equipment installations, and maintenance tasks performed.
• Collaborates with other members of the technology team, including help desk personnel, network engineers, and software developers.
• Provides exceptional customer service while installing, diagnosing, and solving retail equipment failures.
• Ensures IT parts, supplies, and equipment are ready by inventorying stock and placing orders.

Field Service Technician must be available On-Call 24 hours. Seeking someone interested in working a minimum of 40 hours a week. This position provides you with a company car and company phone.

• 1+ years of hands‑on experience with troubleshooting hardware, maintenance, and repairs.
• Valid Driver’s License with no major violations.
• Willingness to drive between CVS locations within Bloomington, IN Metro (Reside in the territory supported).
• Available to work days, nights, weekends, holidays.
• Ability to lift 75 lbs + and occasionally work on a ladder.

• Technical Certifications
• Technical Degree
• Previous field service technician work

• High School diploma or GED is required

Anticipated Weekly

Hours:

40

Time Type:
Full time

Pay Range: $18.50 - $31.72

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We anticipate the application window for this opening will close on: 01/24/2026