Principal - Software Product Management

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first.

We’re looking for people who are determined to make life better for people around the world.

We are seeking a visionary Principal, Software Product Management - Lilly Direct to lead the strategy, development, and execution of multiple digital product portfolios within the Lilly Direct ecosystem. This role is pivotal in shaping the future of these digital products—helping Lilly Direct drive transformational outcomes through customer‑centric design, modular architecture, and operational scalability. As a senior product leader, you will define and own the strategies and roadmaps for the Lilly Direct digital product portfolios, designed to meet user needs while delivering innovative technology solutions that advance Lilly’s mission to create medicines that make life better.

Product Strategy and Roadmap Define and lead the execution of bold digital product strategies, roadmaps, timelines and requirements for Lilly Direct. Align digital product initiatives with strategic business goals and high value problems to solve, prioritize investments based on impact and feasibility, and ensure consistent delivery across a portfolio of interconnected digital products.

Embody a no‑ego, team‑first mindset in all interactions. Foster a collaborative culture that prioritizes shared success over individual recognition. Represent the product team with humility and integrity when engaging with stakeholders and partners.

Act as a strategic product partner to business leaders—translating their goals and solving business problems through a compelling product vision and actionable strategy. As a pod, collaborate closely with Lilly Direct customer leads, design, and engineering teams to ensure solutions are grounded in user needs, technically sound, and aligned with Lilly Direct’s vision and strategy.

Partner to understand end‑to‑end user needs across digital product touchpoints. Collaborate closely with Lilly Direct customer leads, design, and research teams to ensure intuitive, accessible, and emotionally resonant user interfaces. Advocate for design quality and usability throughout the product lifecycle and use data‑driven insights to continuously improve the user experience.

Partner with Tech at Lilly Engineering leadership to assess architectural trade‑offs, establish technical standards, and ensure scalable solutions across portfolios. Actively participate in technical strategy discussions and unblock cross‑portfolio dependencies.

Build and maintain relationships with stakeholders across Lilly Direct, including pharmacy operations, patient support, and external partners. Represent Lilly’s product vision externally and contribute to industry thought leadership.

Lead portfolio‑level resource allocation and prioritization, incorporating technical complexity, dependencies, and engineering capacity. Drive continuous improvement initiatives to enhance patient experience and operational efficiency.

• Bachelor's in Business, Engineering, Computer Science, Pharmacy, or related field
• At least 6+ years of product management experience, including 3+ years in leadership roles
• Deep technical expertise with ability to evaluate complex architectures and guide decision‑making
• Deep understanding of user experience principles and human‑centered design, with a proven ability to partner and guide design teams to deliver intuitive, accessible, and emotionally resonant digital products
• Proven track record of delivering transformational digital…