Associate Director, Learning Operations and Data Strategy

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life‑changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first.

We’re looking for people who are determined to make life better for people around the world.

• Execution of strategy
• Set the vision and complete data strategy, integrating sophisticated analytics, visualization, and business intelligence across commercial, learning, and transformation teams.
• Drive strategic discussions to identify key opportunities, whitespace, and innovative solutions for data‑driven business and learning outcomes.
• Champion analytic capabilities and the expansion of data science‑driven business solutions across M&Q partnering with Tech@Lilly.
• Ensure alignment and common understanding of data strategy and learning operations across global teams and key partners.
• Drive the integration of systems to deliver integrated, guided execution and Hyper‑automation generating insights for evidenced‑based decision making.

• Serve as a trusted advisor and authority, actively participating in all projects.
• Lead the design, development, and deployment of interactive dashboards, reports, and data‑driven learning platforms using Power BI, Power Apps, Tableau, Spotfire, or equivalent tools.
• Develop and operationalize dashboards/critical metrics in support of strategic and tactical plans, ensuring data accuracy, quality, and integrity.
• Present outcomes and recommendations to collaborators at all levels, simplifying complexity and inspiring action.

• Establish and optimize core business and learning operations, ensuring long‑term and short‑term goal setting, governance, performance, and risk management systems.
• Implement best project management practices (agile/scrum as needed), both for analytics and system integration.
• Supervise key performance indicators, identify areas for improvement, and drive continuous improvement initiatives in learning operations and data strategy.

• Network with industry experts, consultants, and external partners to develop, test, and implement new approaches for analytics and learning capabilities.
• Lead without authority, through ambiguity, and influence multi‑functional teams to achieve strategic objectives.
• Coach and deploy agile teammates to accelerate initiatives and ensure resourcing in key priority areas.

• Lead development and execution of comprehensive data strategies to power the employee learning experience, optimize operations, and measure performance.
• Conduct exploratory data analysis, root‑cause investigation, and predictive modeling using sophisticated techniques including machine learning, artificial intelligence, and natural language processing.
• Partner with business collaborators and technical teams to ensure data standardization, availability, and quality.
• Integrate working models for analytics capabilities across teams, driving cross‑pollination of standard processes and technology adoption.
• Ensure secure and effective data connections through data gateways, and API/cloud integrations.

• Drive data‑driven problem solving to enable focus on top employee challenges, enhancing learning outcomes and business results.
• Derive actionable insights from multiple sources to optimize employee experience and operational effectiveness.
• Demonstrate the value of learning operations and data strategy externally to select collaborators, supporting Lilly’s mission of improving lives.
• Reporting & Relationship Management
• Report to leadership, providing regular updates on strategy, operations, performance, and impact of learning operations and data strategy initiatives.
• Collaborate with Finance, HR, and other business partners on…