Talent Services Coordinator

Overview

Knowledge Services, a leading multidisciplinary organization in the software, professional services, and cyber security industry, is seeking a Talent Services Coordinator. This role represents a unique opportunity to become a key member of an exciting and growing organization driven by a commitment to excellence, innovation, and a passion for “Serving Those Who Serve Others.”

The Talent Services Coordinator supports the onboarding, compliance, and employee relations processes for the contingent workforce by executing tasks within established workflows and under the guidance of senior team members. This role serves as a key point of contact for candidates, recruiters, and internal stakeholders, ensuring timely and accurate completion of employment documentation and system updates. Operating in a high-volume, fast-paced environment, the coordinator applies foundational knowledge of HR systems, employment regulations, and operational procedures to deliver consistent, service-oriented support.

This position plays a critical role in maintaining data integrity, facilitating smooth onboarding experiences, and contributing to the overall efficiency of Talent Services operations.

Operational and Systems Execution

• Support onboarding activities by collecting and uploading pre-hire documentation, scheduling screenings, and assisting with I-9 verifications.
• Maintain personnel files and ensure documentation is complete and stored according to internal standards with accuracy and timeliness.
• Assist with first-day logistics and basic timekeeping setup.
• Operate within established platforms and workflows to support data entry and process execution.
• Escalate system or documentation issues to senior staff for resolution.

Payroll and Data Validation

• Ensure weekly time entry is submitted and collected for the contingent workforce.
• Validate basic timekeeping data and flag discrepancies for review.
• Respond to routine payroll-related inquiries and escalate complex issues to senior staff.
• Assist with compiling data for reports and trackers as directed.

Employee Relations and Compliance Support

• Serve as a first point of contact for questions related to onboarding, policies, and procedures.
• Document and escalate concerns and complaints to senior staff.
• Assist in tracking documentation for Workplace Investigations, FMLA, ADA, Workers ' Compensation, and Unemployment Insurance.
• Maintain confidentiality and professionalism when handling sensitive employee information.
• Support compliance efforts by ensuring required documentation is complete and properly filed

• 1+ years of experience in HR, staffing, recruiting, administrative support, employee relations or onboarding, preferably in a high-volume or contingent workforce environment
• Foundational understanding of employment laws, onboarding processes, and HR documentation standards.
• Familiarity with HRIS, ATS, or timekeeping systems; experience with ADP or similar platforms is a plus.
• Strong attention to detail and ability to manage multiple tasks with accuracy and timeliness.
• Effective written and verbal communication skills, with a customer service mindset.
• Ability to follow established workflows and escalate issues appropriately.
• Demonstrated professionalism, discretion, and commitment to maintaining confidentiality.

Knowledge Services strives to offer an environment that provides our employees with the right balance between work and family.

Perks and Benefits include:

• Brand new HQ office full of amenities (gym, rec room, coffee bars, bike room)
• Personal, modern work stations with standing desks and top of the line technology
• Mindful environment with touchless door entry and hospital grade air filtration system
• Comprehensive health insurance including dental and vision coverage
• Company funded life insurance
• 401k match program (Roth and Traditional options)
• Established Wellness Program
• PTO & Paid Holidays

Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success. At Knowledge Services, we prioritize creating an environment that supports our Team…