Catering Sales Manager - Conrad Indianapolis

Job Description - Catering Sales Manager - Conrad Indianapolis (HOT0

CAMV)

Conrad Indianapolis is looking for a Catering Sales Manager to join the Catering and Events Team. This is an opportunity to grow your career within a Fortune 500 company and a sophisticated luxury brand. The hotel is a 23-story tower with 241 rooms, 15,000 square feet of banquet space, and 3 food and beverage outlets:
The Lounge, Capital Grille, and in-room dining. The role focuses on the local corporate and association markets, weddings, galas, and other social events, with both selling and servicing responsibilities.

To excel, candidates should have at least two years of experience in sales and event servicing, a strong understanding of event operations, and wedding experience is required.

Want to learn more? Hotel Website, Instagram, Facebook.

• Organize, plan and prioritize duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, processes, and operations.
• Resolve conflicts and negotiate with others while handling complaints and disputes.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing issues and determining the best solution.
• Ensure high-quality service by communicating, guiding, and coaching team members to understand guest needs.
• Participate in customer site inspections and assist with the sales process as necessary.
• Other duties as necessary based on business needs.

Hilton values demonstrated by our Team Members include:

• Hospitality - delivering exceptional guest experiences
• Integrity - doing the right thing, all the time
• Leadership - leaders in our industry and communities
• Teamwork - team players in everything we do
• Ownership - owning our actions and decisions
• Now - operating with urgency and discipline

In addition, we look for the following key attributes:

• Quality
• Productivity
• Customer Focus

Hilton is a leading global hospitality company spanning luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered guests the finest in accommodations, service, amenities and value. Hilton remains dedicated to providing exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting our team to create remarkable experiences every day.

Our Team Members are at the heart of it all.

Hilton is proud to support the mental and physical wellbeing of all Team Members with programs and benefits such as:

• Access to pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education through Guild Education (degrees and professional certifications)
• 401K plan and company match
• Hilton Shares (ESPP) – 15% discount on Hilton shares
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary by property-specific terms and conditions of employment.