Night Audit - Front Desk Night Shift; Part-Time

Overview

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel  will be appreciated for a pristine lobby, a warm welcome, and your efficiency in getting guests checked in and pointed in the right direction. When you demonstrate you care about the quality of their stay, you help create a customer for life.

• Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity
• Respond to and resolve guest requests
• Secure payments, verifying and adjusting billing as needed
• Provide guests with room and hotel information, directions, amenities, and local interests
• Process night audit
• Run daily reports, and communicate what needs to be shared with the next shift’s staff
• Complete cashier and closing reports, counting the bank at the end of each shift securely
• Accept and record wake-up calls, delivering to the right department
• Maintain confidentiality of all guests and proprietary information
• Communicate any emergency, lost item, or theft to proper staff and/or authorities
• Report maintenance problems, accidents, and safety hazards
• Keep contingency lists for emergencies and communicate necessary messages
• Protect company assets
• Comply with all quality assurance expectations
• Keep doors locked during the night
• Clean and organize the front desk, lobby, and market area when the hotel is quiet

• A warm, people-oriented demeanor
• A team-first attitude
• A gift for paying attention to the smallest details

• Incentives $
• Employee Referral Program $
• Paid Time Off
• Paid Vacation (Full-Time)
• Merit Increase $
• 401k with Employer Contribution (Full-Time)
• Medical, Dental, Vision (Full-Time)
• Life Insurance (Full-Time)
• Long-term/Short-term Disability (Full-Time)
• Accident (Full-Time)
• Critical Illness (Full-Time)
• Cross-training Opportunities
• Hotel Room Discounts

• Flexible Shifts Available
• Night
• Weekends
• Part-Time

The Night Audit role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

If you are an individual with a disability and need assistance completing the online application, please call  extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to  with the subject line “Applicant Accommodation.” Please note that this phone number and email are for those individuals who would like to request accommodation to apply for a job.