Catering Sales Manager

Compensation: $50,000 to $55,000 per year plus bonus

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

Essential Job Functions

• Actively prospect new catering and banquet business through:
• Outside sales calls
• Community and local business outreach
• Cold calling and email campaigns
• Networking events and site visits
• Conduct regular outside sales appointments with corporate planners, event planners, and local organizations to generate new catering leads.
• Solicit, negotiate, and book catering and banquet business, including corporate meetings, social events, SMERF, and association events.
• Respond promptly and professionally to all catering inquiries, leads, and referrals.
• Prepare proposals, menus, and pricing in accordance with the hotel's revenue strategy.
• Negotiate contracts within established pricing guidelines and approval thresholds.
• Maintain and grow repeat catering business while expanding the hotel’s presence in the local market.
• Meet or exceed monthly and annual rooms and catering booking goals.

• Act as the primary contact for assigned catering clients from contract execution through event completion.
• Conduct site tours, tastings, and pre-event planning meetings as required.
• Create, review, and distribute accurate Group Resumes and Banquet Event Orders (BEOs) in a timely manner.
• Ensure accurate client billing and system postings.
• Ensure clear communication of event details to Banquets, Kitchen, Front Desk, and all operational departments.
• Attend and oversee assigned events to ensure service standards and client expectations are met.
• Address and resolve on-site issues promptly and professionally.

• Accurately input, update, and maintain catering events in the sales and catering system (e.g., Delphi).
• Ensure all contracts are executed in accordance with hotel policy and approval processes.
• Maintain clean and accurate traces, notes, and follow-up documentation.
• Forecast catering and banquet revenue, update pickup and pace, and manage wash factors as needed

• Minimum of 2–3 years of hotel catering sales or sales experience preferred.
• Proven ability to sell, plan, and execute multiple events simultaneously.
• Strong negotiation, organization, and time-management skills.
• Excellent written and verbal communication skills.
• Proficiency with hotel sales and catering systems (Delphi preferred).
• Ability to work flexible hours as business demands.

• Achievement of assigned catering revenue and booking goals.
• Accuracy and timeliness of contracts, BEOs, and system entries.
• Client satisfaction and repeat business performance.
• Effective collaboration with operations and leadership teams.

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Medical, dental, vision benefits day 1, PTO available day 1, quarterly performance bonuses, 401k, discounted hotel stays worldwide, complimentary downtown associate parking

Our hotel is next to Monument Circle, surrounded by city dining, shopping, and nightlife. Discover downtown Indianapolis: the Indiana Convention Center, Gainbridge Fieldhouse, Lucas Oil Stadium, and White River State Park are all within a mile of our door. We have a heated indoor pool, fitness center, and restaurant and bar.

Enjoy a cooked-to-order breakfast or dinner at our restaurant, Garden Grille & Bar, when you stay at the Hilton Garden Inn Indianapolis Downtown. After a long day, relax with an evening beverage at the on-site bar. From fine dining to casual bites, this Hilton Garden Inn hotel is in walking distance to most all venues and has numerous dinning experiences.

If meetings are on the agenda, our modern Indianapolis hotel caters to your needs. Host an event for up to 120 guests and make use of our 24-hour business center.