Residence Inn Indianapolis Canal - Front Desk Agent

Residence Inn Indianapolis Downtown on the Canal - Front Desk Agent Address 350 W New York Street, Indianapolis, IN, 46202

We are looking for availability to work a 7am-3pm and 3pm-11pm shift.

The Front Desk Agent is the ultimate guest experience—mastering the art of warm welcomes, smooth check‑ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

• Guest Service Superstar:
  Warm vibes and top-tier service that make guests feel right at home.
• Communication Champ:
  Clearly, confidently, and with a smile.
• Quick‑Thinking Problem Solver:
  Fast, smart, and happy endings.
• Multitasking Marvel:
  Juggling reservations, check‑ins, check‑outs, and financial details.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

This hotel is located directly on Indianapolis's scenic Central Canal and a block away from Military Park. It offers self‑catering accommodations and an indoor pool area. The bright colored rooms at Residence Inn Indianapolis Downtown have a cozy seating area facing the flat‑screen TV. Guests can prepare meals at the kitchen equipped with stove top and dishwasher. All necessary silverware and serving dishes are available.

Guests can enjoy the scenic views of the Central Canal from the hotel’s outdoor terrace. The Residence Inn Indianapolis Downtown on the Canal also offers dry cleaning/laundry services. A complimentary full breakfast is served at the lounge every morning. The hotel is surrounded by restaurants like Fogo do Chao or Morton’s Steakhouse. Convention Center Plaza and the Indiana State House are within one mile from the hotel.