Hotel Bell Attendant JW Marriott Indianapolis

Hotel Bell Attendant - Hourly + Tips - JW Marriott Indianapolis

Apply for the Hotel Bell Attendant - Hourly + Tips - JW Marriott Indianapolis role at Towne Park.

Compensation: $8‑10 per hour plus $5‑10 per hour in tips.

Work Schedule: AM/PM shift times;
Part‑time and Full‑time hours available.

Benefits: Accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, 401(k). Eligibility depends on classification, length of employment, and hours worked. Seasonal and temporary roles not eligible.

• Maintain a pleasant, friendly, and professional demeanor with all guests, co‑workers, and clients. Acknowledge and greet guests within five feet with a professional and friendly demeanor. Use guest last names during interactions. Use salutation of the day and welcome guests to the location. Practice proper Towne Park phone etiquette.
• Post up in designated areas when not completing tasks. Conduct thorough room presentations for guests. Assist guests with room changes when needed. Maintain in‑depth knowledge of the rooms, meeting facilities, and public areas of the hotel.
• Open all vehicle and hotel doors for guests. Assist guests with directions, taxis, reservations and all other inquiries. Provide information to guests about the hotel, meeting rooms, amenities, and main attractions in the area. Assist guests with transportation to off‑site locations using only approved taxi cab or transport services.
• Correctly tag individual bags to be stored in the bell storage area. Ensure all guests and luggage are safely transported to and from assigned destinations.
• Continually monitor and maintain cleanliness and order of guest services area. Deliver messages, items and/or guest amenities as requested.
• Complete all tasks in a timely manner as instructed by the Account Manager.

• High school diploma or general education degree (GED).

• Must complete the Wheelchair Safety Training course provided by Towne Park.

• One to three months related experience and/or training.

• Knowledge of principles and processes for providing customer and personal services.

• Must be able to read and write standard English language.
• Must be able to read and comprehend simple instructions, short correspondence and memos.
• Must be able to write simple correspondence.
• Must be able to effectively present information in one‑on‑one and small group situations to guests, clients and other employees of the organization.
• Ability to add and subtract three‑digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money.
• Ability to understand 24 hour and military time systems.
• Ability to understand rates applicable to time passed.

Entry level

Part‑time

Management and Manufacturing

Hospitals and Health Care and Hospitality

Indianapolis, IN $17.00-$19.00 (4 months ago).

Referrals increase your chances of interviewing at Towne Park by 2x.