Club Lounge Attendant

Property Description

The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, Indiana, offering exciting career opportunities for job applicants looking to join the hospitality industry. Employees can expect to work in a supportive and positive environment. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path.

The Westin is committed to creating a culture that values personal and professional growth, teamwork, and exceptional guest experiences.

Are you a hospitality enthusiast who loves providing exceptional service and creating memorable experiences? Join our team as a Club Lounge Attendant where you will be the epitome of luxury and hospitality. Bring your high energy, enthusiasm, and passion for customer service to our upscale club lounge.

• Welcome and greet guests in a warm and professional manner
• Provide personalized service and cater to guests' needs
• Set up and maintain the club lounge area, ensuring a pristine and inviting atmosphere
• Prepare and serve complimentary food and beverages
• Offer recommendations on local attractions, dining options, and entertainment
• Assist with reservations, check-ins, and check-outs
• Handle guest inquiries and resolve any issues promptly and efficiently
• Collaborate with team members to create a seamless and exceptional guest experience

• High school diploma or equivalent; hospitality certification is a plus
• Previous experience in a customer service role, preferably in a luxury hotel or resort
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask effectively
• Positive attitude and genuine passion for delivering exceptional service
• Ability to work well in a team-oriented environment
• Flexibility to work various shifts, including weekends and holidays
• Knowledge of local attractions and amenities

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and holidays)
• 401K Match

Davidson Hospitality is an EEO employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other legally protected status.