Medical Director

About the Role

Community-GoHealth Urgent Care is seeking a Medical Director to lead and inspire a high-performing clinical team of physicians, nurse practitioners, and physician assistants. This role focuses on delivering exceptional patient care while ensuring an outstanding customer experience across our urgent care network.

• Direct and identify best practice standards, including establishing clinical policies, procedures, rules, regulations, and methods of operation for the GoHealth Urgent Care network.
• Establish quality metrics and initiate process improvement programs.
• Support the network’s strategy to increase exposure and enhance its image among healthcare providers and community residents.
• Participate in the development of patient education materials and seminars.
• Collaborate with the Market President and operational team to implement best practice operations.
• Ensure quality of care and address all clinical caregiver issues within assigned region.
• Share resources and implement improvement initiatives across regions to optimize clinical, financial, operational, and customer service performance.
• Perform other duties as assigned.

• M.D. or equivalent from an accredited College of Medicine.
• Board certification in Emergency Medicine, Family Practice, or Med-Peds.
• Current state medical license.

• Minimum of two (2) years of clinical leadership/administrative experience in emergency medicine, urgent care, or related field, preferably in a major medical center or health system.
• Successful track record building, developing, and leading high-performing medical teams.
• Strong analytical, management, delegation, organizational, and administrative skills.
• Outstanding oral and written communication skills.
• Proven ability to manage multiple responsibilities and act as both coach and manager.
• Experience with current clinical methods and techniques.

• Proficiency in MS Word, Excel, and PowerPoint.
• Super-user level skills with electronic medical records preferred.
• Strong presentation skills for clinical and administrative topics.
• Data analytics experience preferred.

At Community-GoHealth Urgent Care, we are redefining the future of on-demand care. As Medical Director, you’ll have the opportunity to shape clinical excellence, mentor talented providers, and make a meaningful impact in the communities we serve.