Medical Assistant - Eskenazi Health Center West 38th Street - OB​/GYN Service

Division: Eskenazi Health

Sub-Division: FQHC

Req : 24894

Schedule: Full Time

Shift: Varied (Days/Evenings)

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status: Non-Exempt

Job Role Summary

The Medical Assistant II provides patient care which takes into account patient response to care provided, patient needs, problems, capabilities, limitations, and progress toward goals. Alters activities/behaviors to ensure adequate care appropriate to the age of patients served (i.e., pediatric, adolescent, adult, geriatric). Proactively contributes to Eskenazi Health’s mission:
Advocate, Care, Teach and Serve with special emphasis on the vulnerable populations of Marion County. Models Eskenazi Health values.

• Maintains a safe patient/clinic environment; practice is in compliance with Eskenazi Health’s safety standards
• Demonstrates good communication skills using appropriate medical terminology
• Exhibits legal and ethical professional conduct, follows organizational/site-specific protocols/processes
• Provides patient care which takes into account patient response to care provided, patient needs, problems, capabilities, limitations, and progress toward goals. Alters activities/behaviors to ensure adequate care appropriate to the age of patients served (i.e., pediatric, adolescent, adult, geriatric)
• Integrates cultural/population specific diversity needs into patient care as well as integrating physiological, psychological and cultural needs
• Measures and records vital signs, heights, weights, other parameters including pain assessment
• Interviews patient and records history, chief complaint, other findings
• Calls prescriptions (except Schedule II medications) to pharmacy for the provider per written orders
• Prepares patients for examinations and performs routine screening tests including EKGs
• Assists provider with exams and minor office procedures
• Collects and processes lab specimens including phlebotomy
• Monitors follow-up of tests and lab studies done and notifies provider
• Performs point-of-care testing, including pertinent quality control testing, documenting results
• Prepares and administers medications (with exceptions per organizational or site-specific guidelines) with provider written order
• Demonstrates competence/accountability in the administration of medications, treatments, performing tests
• Changes/applies dressings, removes sutures, other minor procedures
• Performs CPR when needed
• Accurately, legibly, legally documents findings, services provided (including medication administration), education/instructions given, completes other required documentation
• Cleans rooms after each patient exam
• Answers phones/makes phone calls as needed/directed
• Helps maintain clinic flow
• Operates standard office equipment
• Schedules appointments
• Maintains supplies and equipment (stocking/ordering) including routine stocking of exam rooms
• Alters activities/behaviors to provide population-specific and age-specific care
• Maintains required certifications (organizationally and as required by site)
• Assists with the orientation of other staff members including Medical Assistant Externs
• Must sit together with Clinical Team

• High School Diploma or Equivalent required and 2 years of experience required
• Graduation from an education program for the medical assistant preferred
• CPR certification (American Heart Association Healthcare Provider CPR certification is preferred)
• Current TB Education certification is preferred
• PRIMARY CARE ONLY - At the direction of health center leadership, the individual may be required to travel to other health center locations to provide coverage for continuity of operations

• Ability to assess age-specific and population-specific needs of patients
• Knowledge of various standard lab and medical procedures
• Basic knowledge of medical…