Specialist-Registration - Neuroscience Center

Overview

Location: Neuroscience Center
Schedule: Monday–Friday, 8:00 AM–4:30 PM (Onsite)

• Facilitate patient flow in a timely, accurate, and professional manner
• Greet patients and visitors, providing clear direction and assistance
• Obtain, verify, and document patient demographic, insurance, and financial information to ensure accurate records and maximum reimbursement
• Schedule appointments and coordinate care as needed
• Interview patients to obtain appropriate medical and financial information
• Explain departmental and hospital policies, procedures, and charges in a clear and compassionate manner
• Validate, enter, and maintain charges in designated systems
• Collect payments and ensure proper documentation
• Answer incoming calls and route inquiries to appropriate departments
• Collaborate effectively with clinical teams and other departments to support patient-centered care

• Opportunity to make a meaningful impact on patient experiences
• Supportive, collaborative team environment
• Exposure to a specialty clinical setting
• Consistent weekday schedule with onsite support
• High-volume outpatient clinic serving approximately 30–100 patients daily
• Fast-paced setting requiring prioritization and adaptability
• Autonomous team culture focused on putting patient needs first
• Frequent interaction with multiple departments across the organization

• Demonstrated teamwork and strong interpersonal skills
• Kind, empathetic, and service-oriented approach
• Excellent organizational and multitasking abilities
• Ability to work well under pressure in a busy clinical setting
• Willingness to learn and adapt to changing workflows
• Strong communication and customer service skills
• Prior experience in healthcare, patient access, or customer-facing roles preferred (but not required)

• High School Diploma/GED is required.
• Preferred relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).