Laboratory Support Technician IV

Overview

Business

Title:

Lab Services Specialist IV

Position Title:

Laboratory Support Technician IV

Division:
Consumer Products Services

Entity:
ATL

Location:

Indianapolis, IN

Reports to:

Manager

FLSA:
Non-exempt

Hours Worked:
Typically, Monday through Friday, forty hours per week. However, must be flexible to meet the needs of the department and complete other projects as assigned.

The Lab Services Specialist IV ensures laboratory equipment and facilities are well maintained, coordinates repairs and preventative maintenance, and manages lab processes such as equipment calibration and waste disposal. Serving as the main liaison between scientists and vendors, this role oversees stockroom supplies, schedules vendor interactions, supports equipment installations and lab moves, and ensures compliance with safety regulations for all critical equipment and spaces.

Additional tasks may include making buffers, preparing large batches of reagents/media, or other laboratory needs.

This role is expected to have a high level of client and vendor interaction with a focus on supporting laboratory research. The ideal candidate will possess a high level of initiative and will be motivated, energetic, and forward thinking.

It is everyone’s responsibility to live out our Values and Absolutes by Shaping a World of Trust while ensuring responsible progress.

• Ensure that laboratory equipment and facilities are in good working order; identify issues and submit repair requests to appropriate vendors. This may include ad hoc repair requests, preventative maintenance, or other related services.
• Coordinate lab clean-ups, order/pickup of pallet boxes, and help maintain lab spaces.
• Create, implement, and help maintain department processes which may include pipette calibration, freezer defrosting, BSC decontamination, and/or other lab related functions.
• Serve as the liaison between scientists and vendors to ensure that local stockrooms are appropriately stocked for project needs, CO2/LNO2 reserves are adequate, and other daily laboratory needs are met.
• Coordinate with vendors and scientists to schedule onsite demonstrations, external vendor visits, or other training opportunities to facilitate optimal equipment use.
• Create backup plans in preparation of an equipment failure and if necessary, rapidly execute.
• Facilitate new equipment installation, laboratory moves, equipment decommissioning, or other lab related services which may require coordination of multiple vendors.
• Function as the primary liaison between lab personnel and vendors to ensure all critical equipment is alarmed and properly monitored; ensure all equipment and laboratory spaces are properly labelled as defined by local safety regulations.
• Coordinate proper laboratory waste disposal which may include ordering bins (i.e. biohazard, recycling), submitting tickets for pickup, and/or interacting with environmental health and safety to implement proper waste stream disposal.
• Prepare buffers, media, or other lab related reagents. This may include making/resuspending reagents, labeling tubes/plates, aliquoting single-use tubes, and monitoring inventory.
• Assist in turnaround planning and cost estimation for instrumentation work.
• Identify and implement new technologies and specify upgrades to instrument systems.
• Write and develop SOP’s, policies, procedures, and protocols.
• Source, compare, and evaluate quotes from multiple suppliers.
• Track order status, deliveries, and back orders.
• Negotiate and communicate with vendors and build relationships.
• Utilize electronic notebook system and maintain proper documentation (POs, quotes, SDS files, contracts).
• Knowledge of how to access the latest revisions of standards, protocols, and test methods, without direction.
• Interface with senior staff for direction on interpretations pertaining to compliance and standards.
• Provide feedback to department manager regarding departmental systems, processes and recommendations for improvements and meeting department / quality objectives.
• Participate with senior staff in client meetings / visits, when appropriate.
• Consult with other technicians / engineers on various issues,…