Specialist-Registration - Riley Outpatient

Overview

The Registration Specialist facilitates efficient patient flow from point of entry through completion of services in a timely, accurate, and professional manner. This role is responsible for obtaining and verifying patient demographic, insurance, and financial information to ensure accurate records, optimal reimbursement, and positive clinical outcomes. The position also supports scheduling, patient communication, and front‑line customer service operations.

• Hours:
  
  Monday through Friday, 8:00 AM – 4:30 PM
• Work Location:
  
  Onsite

• Check in and check out patients and families, ensuring a positive and professional experience
• Collect and verify patient demographics and insurance information
• Schedule appointments, including MRI scheduling, in a timely and accurate manner
• Answer incoming calls and direct patients and visitors appropriately

• Cerner
• Right Fax
• Microsoft Outlook

• High School Diploma or GED required
• Prior experience in a healthcare setting preferred
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)

• Ability to learn and retain medical coding concepts (ICD‑10 and CPT preferred)
• Ability to interpret insurance information and benefit coverage
• Working knowledge of clinical practices and medical terminology preferred
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to manage multiple tasks in a fast‑paced healthcare environment
• Medical office or patient access experience strongly preferred

• Fast‑paced clinical or medical office setting
• Frequent interaction with patients, families, and clinical staff

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.