Specialist-Registration

Registration Specialist - Diabetes Clinic

Location: Riley @ Methodist Professional Center 1
Schedule: Monday-Friday, 7:00 AM - 3:30 PM

We are seeking a Registration Specialist to serve as the first point of contact for patients in our Diabetes Clinic. This role is essential in ensuring a smooth check-in process and supporting patients with diabetes supplies and device management.

Bilingual (Spanish) candidates preferred.

• Welcome and assist patients during check-in, check-out, and scheduling.
• Manage diabetes supplies and devices, including downloading data from meters and sensors at appointments.
• Facilitate patient flow from entry to destination in a timely and professional manner.
• Collect and verify demographic and financial information to ensure accurate records.
• Schedule appointments, explain charges and policies, validate and enter charges
• Answer incoming calls and direct patients and visitors appropriately.

You will work closely with:

• Medical Assistants and Providers within the Diabetes Clinic.
• Front office staff at Riley Endocrinology Clinic.

• Kind and positive attitude with excellent organizational skills.
• Ability to take initiative and work collaboratively.
• Experience with Cerner
  , Power Chart
  , and Microsoft Office applications.
• Strong communication and customer service skills.

• High School Diploma/GED required.
• Preferred:
  Experience in a healthcare setting and familiarity with diabetes supplies.
• Ability to learn and retain medical coding (ICD-10, CPT preferred).
• Knowledge of insurance interpretation, clinical practices, and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).