Assoc Patient Access Rep-Dawes

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The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.

• Front-office and back-office functions across the network, including registration/admissions, scheduling, and related tasks
• Monitor and perform patient hospital and/or ambulatory movement as applicable
• Pre-register scheduled patients using the EPIC work queue
• Verify medical necessity per CMS standards and communicate coverage/eligibility to the patient
• Enter and verify patient demographics, insurance, and financial information for inpatient/outpatient services
• Gather and verify confidential health and financial information, ensuring payment for authorized services
• Confirm completeness of the electronic health record (EHR) and make necessary changes

• High School Diploma or GED (Required)
• 1+ years of healthcare office experience and/or strong customer service background (Preferred)
• Proficient in all types of registrations (inpatient, outpatient, emergency)
• Ability to complete Admissions, Discharges, and Transfers in a timely manner when applicable
• Ability to monitor and manage patient movement within hospital/ambulatory settings
• Experience with EPIC work queues for pre-registration
• Ability to verify medical necessity per CMS standards and communicate information to patients
• Accurate entry of patient demographics, insurance, and financial information

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

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• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Health Care Provider
• Industries:
  Hospitals and Health Care

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