RCS-Team Lead

Overview

8:00 – 4:30 M - F, Remote

This position provides guidance and training in insurance billing and collection follow-up procedures to front line team members. The role is responsible for overseeing insurance denials and no activity accounts for accurate follow-up. The RCS Team Lead will perform regular team huddles, provide policy information, monitor worklists, and training.

• Billing and collections

• Guide and support RCS Analysts and serve as a preceptor as needed.
• Proficient in payer policies and guidelines for medical billing.
• Perform higher-level functions as defined by leadership.
• Participate in Rapid Improvement Events and Quality Improvement Projects.

• Knowledge of medical billing, follow-up and medical coding.
• Must be able to work in a team-oriented environment.
• Ability to communicate and work effectively with peers, management, and business partners.
• Ability to follow instructions.
• Attention to detail.
• Proficient in time management, organizational, and problem‑solving skills.

• 2 years of experience with Indiana University Health Revenue Cycle Services strongly preferred.
• Requires expert knowledge of revenue cycle requirements and regulations.
• Requires a high level of interpersonal, problem solving, and analytic skills.
• Requires effective written and verbal communication skills in both individual and group settings.
• Requires the ability to promote teamwork and develop team members.
• Requires the ability to take initiative and meet objectives.