Consumer Banker ; Brookville

1 week ago Be among the first 25 applicants

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply.

• Perform necessary functions to open accounts and perform maintenance.
• Run a teller drawer as deemed necessary by management.
• Support client engagement through active calling, client conversations, and follow up.
• Daily activities aligning with The First Financial Bank Experience (FFB Experience), including partnering with appropriate internal constituencies to bring the appropriate level of expertise to the client (service or solution related).
• Ensure client follow up calls are conducted in the proper time frame.
• Maintain all operational and risk management standards.
• Assist clients to transact business within the branch, drive‑thru, by phone, and email.
• Model the way for peers and coworkers aligned with First Financials Mission and Values.
• Adhere to all compliance and regulatory procedures.
• Act as a client’s personal trusted advisor by adding value and building deep client relationships using the First Client Conversation Model.
• Participate and lead in the First Financial Bank Experience by actively attending site center huddles and meetings to support sales and service activities.
• Consistently meet or exceed sales, service, and referral goals set by management, collaborating as a team, the District, and with lines of business to help clients meet their financial needs.
• Provide digital assistance and service for clients to establish or get support with the bank’s online offering.
• Stay informed and up to date on all bank products, processes, and procedures, especially those most complex.

• 2‑3 years client service experience in a retail environment.
• 2‑3 years sales and service experience with previous success in achieving sales and service goals in a retail environment.
• High school diploma or GED required.
• Associate’s degree and/or equivalent work experience in sales preferred.
• Strong sales skills.

• Associate’s degree and/or equivalent work experience in sales preferred.

• Occasionally lifts and carries up to 20 lbs.
• Frequently lifts and carries up to 10 lbs.
• Frequently sits, stands, walks, and drives.

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti‑Money Laundering, OFAC and Suspicious Activity reporting requirements, and all other lending and deposit compliance requirements.

• Consumer Banking Certification:
  Business Management Tool
• Consumer Deposit Certification:
  Regulatory, Risk, Legal & Fraud
• Consumer Lending Certification:
  Loan Application and Communication
• Consumer Lending Certification:
  Regulatory, Risk, Legal & Fraud

$18.00 - $20.19/hour

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.

All roles are incentive eligible with the exception of Co‑Op, Intern, or Student positions.

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E‑Verify Employer.

At First Financial Bank, our mission is clear: to be the best bank to do business with, the best place to work, and the best financial partner for our shareholders and the communities we serve. We believe that how we work is just as important as what we achieve. That’s why we’re guided by core values that shape everything we do:
Doing the right thing, Teamwork, Mutual respect, Wellbeing, Excellence.

• Entry level

• Full‑time

• Finance and Sales

• Banking, Financial Services, and Investment Management

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