Mortgage Loan Officer

Apply for the Mortgage Loan Officer role at Financial Center
.

$54,900.00/yr - $67,250.00/yr

Position Title:

Mortgage Loan Officer

Reports To:

AVP, First Mortgages
Pay Grade: 9
Department:
Production
FLSA Status:
Non-Exempt

Location:

7101 E 56th St, Indianapolis, IN 46226
Work Style:
Hybrid

PURPOSE: The primary purpose of this position is to fulfill Financial Center First CU’s (FCFCU) vision of inspiring financial wellness. The position must deliver exceptional quality service to both internal and external members by supporting and promoting our values to Care, Listen, Learn, Solve, and Act.

• Consults with members and prospective borrowers to analyze financial and credit data, determine financing objectives, advises borrowers about product/pricing policies, guidelines, and programs that best meet their needs and financial goals.
• Consults with members and prospective borrowers as necessary during the various stages of the lending process and gathers any additional required information.
• Ensures an exceptional member experience by overseeing the loan process from origination to close and providing communication throughout the transaction to the borrower and all stakeholders in the transaction. This includes but is not limited to mortgage loan operations, title companies, attorneys, real estate agents, and notaries.
• Provides a complete and accurate loan application as part of a complete loan package, which includes completing the mortgage application process via a Loan Origination System, running a credit report and AUS, collecting any fees associated with the loan at the appropriate time, and collecting supporting loan documentation to complete a loan package.
• Communicates all loan decisions and makes recommendations for alternative counter-offer options, as well as counsels members who are denied loans regarding their credit and achieving their credit goals.
• Advises member of pricing and FCFCU’s lock-in policy and procedure; prices and lock rates as required.
• Works with Mortgage Loan Operations to ensure loans are submitted to Underwriting within 48 hours of a completed mortgage loan package.
• Ensures quality member service by maintaining current and thorough knowledge of lending programs, policies, procedures, and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies, and adhering to HMDA requirements.
• Identifies, develops, and maintains a network of outside business relationships, both existing and prospective, that will serve as a recurring source of referrals for new mortgage lending opportunities. This includes but is not limited to real estate agents, builders, personal and professional contacts, and being involved in the community to promote home ownership. Responsible for maintaining & deepening member relationships.
• Identifies opportunities to cross-sell additional Credit Union and CUSO products and services to members, which will benefit the members’ financial lives.
• Attends and completes all FCFCU required training, including classes on or prior to due dates.
• Performs other duties as assigned.

• Associate’s degree in business, finance, or accounting preferred. A combination of coursework and/or work experience in credit and lending experience or analysis of financial information may be substituted for a college degree.
• 3 years of mortgage lending experience and 4 years of professional experience in sales are preferred.
• Able to obtain an NMLS number. The Secure and Fair Enforcement for Mortgage Licensing (S.A.F.E) Act requires all mortgage loan originators to register on a federal registry. Individuals employed by FCFCU who are not registered on the Nationwide Mortgage Licensing System and Registry (NMLS) are barred from originating mortgages.

• Prior knowledge of mortgage loan products preferred (conventional, FHA/VA, construction lending, and portfolio programs)
• Understanding of related mortgage lending legal and regulatory standards (i.e, Regulation Z and X, RESPA, SAFE Act, HMDA, and other related regulations)…