Field Service Technician

Location: Alexandria

About the Organization
AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource-water.

Description

About Us

AQUALIS is the nationwide leader of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction storm water and lift station systems. From stormwater, to wastewater, to drinking water, environmental challenges are forecasted to grow exponentially in the coming years due to aging infrastructure, climate change and the intensity of storms, urbanization and lack of compliance commitments today. AQUALIS delivers comprehensive sustainable water management to the retail, commercial, industrial, municipal, healthcare and education industries as well as HOAs and multi-family properties.

AQUALIS' expertise includes storm water and lift station inspections, maintenance, repair, consultations, and emergency response, hydro-excavation, industrial vacuumation, jetting services, CCTV pipe inspections and water quality testing. We provide our clients with environmental compliance while inspiring change by preserving and protecting our community's water systems.

Why work with AQUALIS?

AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values:
Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential.

Specific Duties:

An FSM will be assigned a primary territory. A primary territory is comprised of geographically similar crews, likely to be across more than one SSDM's territories. There may be isolated opportunities for collaboration across territories depending on growth, training, or other needs identified by the team.

The FSM must determine the level of quality of greater than 85% of the sites within their primary territory by the end of Q3 of the second year of their hire. This is accomplished by compiling the historical QA entries.

For sites with no entries within the last 18 months, the FSM must make a physical visit within ten days of a PM service, and/or coordinate scheduled assessments with the SSDM/FSD as part of their quarterly goals.

For sites with grades of 'C,' 'D,' and 'F, the FSM must confer with the associated SSDM, who will have been to each site for a follow up QA assessment.

An FSM should work with the SSDM on the back to compliance action plan for sites that score a C or below.

The FSM needs to create a spreadsheet documenting the month-by-month improvement plan. If a site is receiving a low QA grade due to preventative maintenance flaws, then it needs to be determined how many PM visits it will take to get it compliant. The FSM needs to follow up on these visits to ensure that these are followed.

All repair opportunities found during QA inspections should be logged as a repair opportunity within D365

Each FSM should obtain a spray license within the state most relevant (and reciprocal) to their territory.

Licensing, knowledge, and application of turf and aquatic herbicides and algaecides is expected, where needed, during QA assessments and to supplement PM vegetation control.

An FSM will be responsible for performing routine "crew touches," where they meet…