Customer Service Associate - Entry Level

We are seeking a motivated Customer Service Representative to join our event marketing team. This role is ideal for individuals with a competitive mindset, strong communication skills, and a passion for working in fast‑paced environments. The representative will interact directly with customers at live promotional events, deliver exceptional service, and help drive brand awareness and customer engagement.

• Provide outstanding customer service during promotional events and marketing campaigns.
• Represent client brands in a professional, energetic, and engaging manner.
• Communicate product information, promotions, and services clearly to customers.
• Assist with event setup, coordination, and breakdown
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• Resolve customer inquiries, issues, or complaints efficiently and professionally.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with marketing and sales teams to meet campaign goals and performance targets.
• Participate in team meetings, training sessions, and performance reviews.

• High school diploma or equivalent (Associate’s or Bachelor’s degree in Marketing, Communications, or related field preferred).
• Previous experience in customer service, retail, hospitality, or sports environments is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast‑paced, team‑oriented environment
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• Positive attitude with a competitive, goal‑driven mindset.
• Availability to work evenings, weekends, and event schedules as needed.

• Leadership or teamwork experience through sports, athletics, or competitive activities
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• Public speaking or promotional experience.
• Strong problem‑solving and conflict‑resolution abilities.
• Adaptability and the ability to stay organized during events.

• Competitive hourly pay or salary
• Performance bonuses or commission opportunities
• Training and career advancement opportunities
• Networking opportunities within marketing and event industries
• Team‑oriented and energetic work environment