Member Engagement & Retention Manager
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-01-30
Listing for:
Indy Chamber
Full Time
position Listed on 2026-01-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Bilingual
Job Description & How to Apply Below
A local chamber of commerce in Indianapolis seeks a Member Services Manager to enhance member engagement and retention. This role involves leading membership renewal efforts, assisting members with website navigation, and managing outreach to lapsed members. Ideal candidates will have strong communication skills, proficiency in Salesforce, and a background in customer service. The position requires a proactive and organized individual who can work both independently and as part of a team.
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