Customer Service Representative

Halo Pest Control is a trusted pest control company serving homeowners throughout the Indianapolis area. Our mission is to provide dependable service and a great customer experience, backed by a large team of pest control experts who help create customized pest protection plans for every home. We’re currently looking for an Entry‑Level Customer Service Representative to support our growing team. This role is ideal for someone who enjoys helping people, communicating clearly, and working in a team‑oriented environment.

No prior pest control experience is required — training is provided.

• Answer incoming calls, emails, and messages from customers
• Assist customers with scheduling, rescheduling, and general service questions
• Provide clear information about Halo Pest Control’s services and processes
• Coordinate with our team of pest control experts to help customers find the right pest protection plan for their needs
• Update customer information accurately in internal systems
• Deliver friendly, professional customer support on every interaction

• Strong communication and listening skills
• Professional, patient, and positive attitude
• Comfortable working on a phone and computer
• Reliable and detail‑oriented
• Willingness to learn — no prior customer service or pest control experience required

• High school diploma or equivalent
• Basic computer and typing skills
• Ability to manage multiple tasks in a fast‑paced environment
• Reliable attendance and punctuality

• Hourly pay (entry‑level)
• Paid training and onboarding
• Consistent schedule
• Supportive team environment
• Opportunities for growth within the company

Indianapolis, IN — In‑office position

If you enjoy helping customers and want to build a stable career with a growing local company, we’d love to hear from you. Apply today to join Halo Pest Control and help homeowners feel confident in their pest protection plans.