Web & Social Media Program Manager; Hybrid optional

Web & Social Media Program Manager (Hybrid optional)

University of Notre Dame

The University of Notre Dame is accepting applications for a Web & Social Media Program Manager (Hybrid optional).

Applications will be accepted until 1/4/2024.

Inspired by Notre Dame’s mission, our world‑class faculty and students are pursuing globally significant, solutions‑oriented research in line with President Jenkins’ vision: “A great Catholic University for the 21st century, one of the preeminent research institutions in the world.” Notre Dame Research (NDR) supports and encourages innovation in more than thirty core facilities, as well as a number of key areas of research, including cancer, environmental change, global health, and many more.

The Notre Dame Research Communications (NDRC) team provides strategic support and guidance, as well as execution, for ND’s research communications needs, especially within its reporting units. This role will specifically serve NDR and its reporting units, as well as the university on the whole, by promoting the many research, scholarship, and creative endeavor outputs from ND’s researchers on websites and social media, ensuring the university is best in class and forward‑looking with its digital communications, with the ultimate goal of enhancing the university’s research reputation to target audiences such as faculty, senior administrators, peer universities, prospective postdoctoral scholars, graduate and undergraduate students, funding agencies and donors, and more.

As a skilled and accurate communicator, the Web and Social Media Manager (WSMM) will work to ensure that NDR’s communications platforms have dynamic, up‑to‑date, and consistently developing content that is well‑presented, technically accurate, meets target higher education audience needs, and serves the strategies and tactics of NDR’s communications vision and mission. In concert with the ND Creative Web Team, the WSMM will develop all websites under the NDR umbrella, including centers, institutes, core facilities, labs, faculty director sites, and the main website, research.nd.edu.

To do so, the WSMM will work with the relevant organization to identify need and then will create the IA and coordinate its review and approval; review all designs and wireframes; coordinate and/or write and edit all copy for the site; identify photography, including working with NDR’s in‑house photographer and/or ND Creative to complete same; and ensure the site is reviewed and approved by the Director of Research Communications and the NDR client in a timely manner in advance of launch.

The WSMM will manage the main NDR website on a daily basis, including importing news stories, media mentions, events, ensuring staff pages are updated, and more. He/she/they will coordinate with the Writer and Editorial Manager on the NDR editorial calendar to ensure opportunities are capitalized on. The WSMM will be expected to upkeep some NDR unit sites as well. Finally, the WSMM will report on web analytics on a monthly basis and make recommendations for strategic changes, as needed, upon interpretation of the data.

Relatedly, the WSMM will ensure the NDR module in the ND mobile app (download ND mobile on the App Store; hosted by Modo Labs) is maintained and updated on a regular basis.

In addition, the WSMM will advise on and manage social media channels under the NDR umbrella. Daily, the WSMM will populate the main X handle, @UNDResearch, with timely and relevant content that advances the university’s research reputation with peer audiences. To do so, the WSMM will remain informed of research, scholarship, and creative endeavor from across the campus and will coordinate NDR’s in‑house graphic designer and photographer/videographer to create eye‑catching social cards and other graphics.

The WSMM will also manage both the public and internal NDR Linked In pages, ensuring they are populated with engaging content on a regular (at least 2-3 times a week) basis.

The WSMM will support and advise NDR units on their own social media channels, which include Facebook, Linked In, Instagram, Threads, and X. This social media‑savvy person will be able to…